Overview

This position ensures timely workflow and completion of the work within a specific labor group or process. This position continuously engages with associates in a particular labor group and provides feedback to management daily to achieve customer expectations. This is a working lead position which means you must be able to perform the position responsibilities while working within the assigned labor group.

Responsibilities

• Ensure all safety policies and procedures are being adhered to within the assigned labor group daily.• Ensure all quality and accuracy standards are being maintained within the assigned labor group daily.• Ensure timely completion of workload within the assigned labor group based on volume and available resources.• Provide timely performance reports to supervisor on associates within assigned labor group.• Provide timely feedback to supervisor on overall progress of the work area throughout the day.• Notify supervisor of impeding factors to work completion based on volume and available resources.• Follow up on outstanding issues within the assigned labor group to ensure timely resolution.• Take corrective action within assigned labor group to alter or mitigate events that impact safety, productivity, or quality negatively. • Identify and address non-compliant behaviors within assigned labor group to ensure company and customer expectations are being kept.• Provide timely and supportive feedback to associates within the assigned labor group in accordance with company policies and procedures.• Provide daily summaries at the end of shift detailing current work status of assigned area based on key operating criteria within the work area.• Assist supervisor in assessing work area and assigned labor group for continuous improvement for work productivity and quality standards.• Ensure timely implementation and support of all new policies and procedures introduced within the assigned work area or labor group.

Qualifications

Knowledge Skills, and Abilities• Ability to teach, train, and develop associates within a particular labor group to maintain standards in safety, productivity, as well as quality is critical• Must possess proficient communication, computer, and time management skills• Excellent customer service, problem solving and decision-making skills desired• Strong verbal & written communication skills required• Ability and availability to work extended hours including nights and weekends as needed by the customer• Ability to maintain a high level of accuracy in preparing and entering informationEducation and Experience• Diploma or GED Equivalency• Prior RF Unit Experience preferred

Competitive Compensation

401(k) match, Serious Health Condition PayFull Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life InsurancePaid Time Off

Holidays, Birthday, Wellness Day, Vacation & Sick TimeCultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance ProgramCovenant Logistics is an Equal Opportunity EmployerM/F/Disability/Veteran

VEVRAA Federal Contractor