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Title | Front Desk Agent |
---|---|
Schedule | Full-Time |
Role | Non-Management |
Category | Guest Services |
Visibility | Public |
Renewals | Automatically renew every 30 days |
Immediate Supervisor:
Front Office Manager/General Manager
Job Summary:
Performs sales and customer service functions related to guest registrations, reservations, and revenue collections in a manner that will ensure Onyx Hospitality guests receive a safe and secure place to say with friendly, attentive service.
Essential Job Functions:
- Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
Display a positive, upbeat attitude.
Provide information concerning hotel, facilities and functions, as well as their location.
- Familiar with property security and key control procedures, as well as fire safety procedures.
Completes paperwork necessary for front desk operation.
Perform tasks assigned by Guest Service Manager or General Manager.
Review check-outs, ensuring payments match final balances.
Records the total daily amount of credit card purchases and deposits.
Verifies credit cards, direct billing, and cash deposits are accurate and balance.
Post all charges to guest accounts.
Completes all required reports.
Provides security for guests and property by controlling room keys, verifying cash
banks, making safe drops, preparing cash reports, following credit card verification procedure, and reporting and complying with specified security/safety procedures.
Necessary Skills and Attributes:
Excellent verbal, comprehension, listening and problem-solving skills
Adaptability
Report and accounting skills
Guest relation skills
Formal Education:
High School Diploma or equivalent
Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen
Source: Hospitality Online
Full Time
11/02/2022
11/30/2022
The job skills required for Front Desk include Customer Service, Guest Service, Front Office, Credit Card, Problem Solving, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk positions, which can be used as a reference in future career path planning. As a Front Desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk. You can explore the career advancement for a Front Desk below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk job description and responsibilities
Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.
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Front desk receptionists with more experience may have additional responsibilities, such as light bookkeeping and researching potential vendors.
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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
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Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.
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Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk jobs
Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.
01/25/2022: Winston Salem, NC
Learn the Value of Good Presentation.
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Allowing employees to experience the service from the other side (that of the customer).
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Always meet the expression and unspoken needs of their visitors.
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They have the ability to continuously learn and grow.
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Step 3: View the best colleges and universities for Front Desk.