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Job Description

Job Summary

The Bistro Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner specifically within the Bistro at the Hotel. 

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must maintain composure and objectivity under pressure.

JOB RESPONSIBILITIES:

  • Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Service guests with all food and beverage requirements in a warm friendly courteous and professional manner.
  • Clear clean and reset tables as needed.
  • Preparing buffet station for food set up. Ensuring buffet is stocked with silverware plates and glassware.
  • Accommodate any special requests made by a guest or offer appropriate alternatives.
  • Be familiar with the operation of the P.O.S. system.
  • Greet and seat guests at appropriate tables in a timely manner. 
  • Ensure quality control of menus with regard to cleanliness and appearance.
  • Ability to answer the telephone according to standards.
  • Have a complete knowledge of standards of service for receiving a room service order.
  • Have a thorough knowledge of menus and current specials in all applicable departments.
  • Carry out cashiering functions in closing checks and end of shift paperwork.
  • Perform opening and closing procedures and side work duties according to station rotation assignment.
  • Ensure that tables and side stands are kept stocked tidy and clean.
  • Employees must at all times be attentive friendly helpful and courteous to guests managers and all of their fellow employees.
  • Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.

Property Details

 

Less than a mile from the Louisville International Airport, this hotel offers free airport shuttle service and a 24-hour Market. It also has a heated indoor pool and exercise room.

 

The spacious rooms at Courtyard Louisville Airport include a work area with a desk and an ergonomic chair. Each has high-speed internet access and an in-room coffee maker.

 

The Courtyard Café offers healthy breakfast buffet with hot items cooked to order. Guests can also enjoy ready-to-go meals from the 24-hour Market.

 

For relaxation, the Louisville Airport Courtyard offers a whirlpool and a deck. The hotel’s smoke-free facilities also include a fitness center with cardio equipment and free weights.

 

The property is located next to the Kentucky Fair and Exposition Center.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Skills for Bistro Attendant

The job skills required for Bistro Attendant include Room Service, Guest Service, Scheduling, Listening, Retirement Plans, Quality control etc. Having related job skills and expertise will give you an advantage when applying to be a Bistro Attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bistro Attendant. Select any job title you are interested in and start to search job requirements.

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Career Path for Bistro Attendant

The following is the career advancement route for Bistro Attendant positions, which can be used as a reference in future career path planning. As a Bistro Attendant, it can be promoted into senior positions as a Bell Captain Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bistro Attendant. You can explore the career advancement for a Bistro Attendant below and select your interested title to get hiring information.

How to Become a Bistro Attendant

If you are interested in becoming a Bistro Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bistro Attendant for your reference.

Step 1 Understand the job description and responsibilities of a Bistro Attendant

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