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POSITION SUMMARY
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott. |
Other
Accommodations
09/21/2022
12/12/2022
courtyard.marriott.com
CLEVELAND, OH
7,500 - 15,000
1951
TERRI BALL
$200M - $500M
Accommodations
The job skills required for Account Sales Manager include Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Sales Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Sales Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Sales Manager positions, which can be used as a reference in future career path planning. As an Account Sales Manager, it can be promoted into senior positions as an Account Management Manager, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Sales Manager. You can explore the career advancement for an Account Sales Manager below and select your interested title to get hiring information.
If you are interested in becoming an Account Sales Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Account Sales Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Account Sales Manager job description and responsibilities
Sales account managers are responsible for managing accounts, ensuring clients are satisfied, and generating new sales opportunities.
01/28/2022: Bremerton, WA
For example, an sales account manager at an ad agency would be responsible for understanding the client’s short- and long-term needs.
04/03/2022: Mobile, AL
Account sales managers are usually responsible for working with sales professionals to create sales pitch presentations.
03/29/2022: Scranton, PA
They are usually responsible for serving the needs of existing customers and closing sales deals to create new customers.
03/25/2022: Columbus, MS
They manage the relationship with the client of the account they are assigned to.
04/16/2022: Buffalo, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Account Sales Manager jobs
Ultimately, a quality sales account manager should demonstrate great customer service skills, strong business acumen, and problem-solving skills.
03/28/2022: Denver, CO
After handoff, sales account managers should let salespeople know when there are upsell opportunities or potential for new business.
02/03/2022: Lubbock, TX
Account Sale Manager also need to be very hard working.
01/31/2022: Durham, NC
Sales Account Manager must be able to read people and connect meaningfully with a variety of personalities.
03/03/2022: Pueblo, CO
Account Sales Managers are always on the lookout of developing and maintaining a strong relationship with the customer by addressing their concerns and needs.
02/28/2022: Oklahoma City, OK
Step 3: View the best colleges and universities for Account Sales Manager.