Countryside Nissan is located in the heart of Countryside and has been serving the local community for nearly 70 years. We know that each car buying experience is different and strive to help our customers every step of the way. As a Consumer Satisfaction Award winner you'll be part of a team that finds success through a focus on their customers.

Our team is looking for a Sales Manager to lead a team of Sales Consultants.

What You’ll Do

• Assist Sales Team in closing sales and conduct “Fly-Bys”/TO’s on every deal
• Work with Sales Team to set sales and gross objectives and increase F& I penetration
• Manage the efforts of vehicle salespeople to enhance the customer satisfaction rating of the dealership and exceed the minimum standard for the Customer Satisfaction Index
• Manage the F&I Process and PVR expectations
• Coordinate in store training (Product, Closing and Sales Process)
• Partner with the Finance Center to develop and coordinate best practices and finance product sales
• Manage the follow-up, DS processes and appointment handling process. Road to 50% overall close on show floor visits
• Follow company rules for safeguarding customer information at all times
• Verify that every customer is being offered ancillary products per Walser Policy
• Ensure that titles for trades are collected at the time of sale and verify that payoff information is correct
• Train and manage staff in company policies and ensure adherence to all company policies
• Motivate, counsel and monitor the performance of all department staff conducting disciplinary action or PIP’s as needed and administer annual performance evaluations for staff with thoughtful feedback
• Appraise staff productivity and efficiency for the purpose of recommending promotions or other changes in status
• Ensure staff completes all required job duties in an accurate and timely manner
• Complete employee terminations based on policy violations with HR approval
• Manage all staff pay rates and hours worked, schedules, time off, and other administrative duties
• Coordinate with the Recruiting Department to interview and hire department staff
• Ensure that any employee relations issues or concerns are addressed and escalated to HR when necessary
• Monitor and assist in the implementation of company initiatives and legal compliance measures and ensure the communication of company news on a regular basis
• Ensure Walser service processes and scripts are followed by employees
• Support the career and professional development of staff
• Lead by example and be an advocate for staff

What You'll Get in Return

• Family focused benefits package
  • Medical, Dental, & Vision coverage
  • Paid Parental Leave (Maternity, Paternity, Adoption)
  • Adoption and Fertility Assistance
  • 401k with Employer Match
  • Life Insurance
  • HSA/FSA
• Paid time off & holiday pay

Expected Direct Reports

• Account Executive(s)
• Sales Person(s)

What You’ll Bring

• Must have a minimum of 1-year automobile sales experience
• Less than 3 years of Sales Manager experience...this is an entry level management role
• Must have excellent customer service skills
• Must have a positive attitude and work well in a team environment
• Must have a valid driver’s license and acceptable driving record

We proudly operate on a set of Core Valueswhich drive our decisions and actions on a daily basis. They are:

• Do The Right Thing – Nothing is worth compromising a relationship
• Lead By Example – Be willing to help no matter how difficult the challenge
• Display Positive Energy – A good attitude is highly contagious
• Be Open Minded – The only thing that is constant is change

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ employer.