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Job Description

Overview

Counterpart seeks a Manager for the Programs Support Unit [PSU]. The PSU Manager is a member of a team of professionals working under the supervision of the PSU Director. The team is responsible for the coordination, monitoring, execution, and delivery of timely and effective services to Programs in support of awarded programming. The PSU ensures that programs are consistently and effectively following Counterpart’s policies and procedures; to highlight areas of risk to the PSU Director, program leadership and, if required, the Vice President of Programs; to work with Counterpart departments to update and/or improve policies and procedures based on feedback from Programs and observations working directly with projects; and to reduce risk through consistent monitoring of key areas including: budgets, cost share, burn-rate, project procurement (goods, services and grants), sub-award management, and project HR issues.The Manager provides support to individual programs as well as collecting information on trends and challenges that span multiple programs. The Manager is responsible for highlighting systemic concerns or challenges that impact operational performance and working with the PSU Director and Vice President of Programs to propose actions to Programs Leadership to resolve these matters.The Manager reports to the PSU Director and works in close collaboration with the Programs Unit to support individual programs.

Responsibilities

  • Support operational management of field program implementation, including but not limited to the following duties:
    • Finance: monitor budgets; monitor award obligation level, VAT tracking, cost-share tracking, identify gaps in knowledge of field staff, and develop and deliver trainings to address chronic or ongoing issues.
    • Award Management/GCC: track and manage consultant and blanket purchase agreements; review and/or clear procurement and grant packages; and track approvals for modifications or agreements; and identify and assist in developing tools and trackers to facilitate award and contract management.
    • Human Resources: coordinate and track updates to human resources field handbook; monitor Expats/TCN allowances; assist in procuring and tracking HR legal services in the field; identify and assist in developing tools and trackers to facilitate HR management.
    • IT and Security: conduct spot checks of files uploaded to SharePoint, track Field security training, follow-up on security issues.
  • Identify and propose solutions to solve services delivery challenges and ensure project operational needs are met in a timely way.
  • Take ownership of discrete issues and drive to resolution, sharing learnings with the PSU team.
  • Lead start-up team planning as the PSU representative for individual projects to ensure essential/high risk start-up tasks are completed within deadlines.
  • Monitor program execution and prepare routine program analyses.
  • Monitor project documents and files for tracking, compliance, and auditing purposes.
  • Respond to requests for audit calls.
  • Establish and maintain effective working relationships with PSU, Programs, and Field staff.

Qualifications

  • Bachelor’s degree in Business Administration, International Development, or related field; or equivalent experience.
  • 8-10 years project management or project/program coordination experience
  • Excellent written and verbal communication skills
  • Deep familiarity with USAID’s finance and grants process
  • Ability to handle multiple priorities and meet deadlines
  • Strong written, verbal, analytical and organizational skills
  • Experience providing ongoing management of large to mid-size programs
  • Alignment with Counterpart’s core values
  • Fluency in written and spoken English is required, and Portuguese and/or Spanish preferred
  • Required to come into the DC office two days per week

 

Preferred:

  • Master’s in international studies, business, finance or a related field

Skills for Program Manager

The job skills required for Program Manager include Leadership, Project Management, Planning, Collaboration, Coordination,and Verbal Communication etc. Having related job skills and expertise will give you an advantage when applying to be a Program Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Program Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Program Manager

The following is the career advancement route for Program Manager positions, which can be used as a reference in future career path planning. As a Program Manager, it can be promoted into senior positions as a Project Manager Sr Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Manager. You can explore the career advancement for a Program Manager below and select your interested title to get hiring information.