3 Resident Services Coordinator-Smyrna, GA Jobs in Smyrna, GA
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Cortland is Hiring a Resident Services Coordinator-Smyrna, GA Near Smyrna, GA
The Mood Booster
- Offer a professional, yet friendly, atmosphere in the leasing center, clubhouse, and any other areas where prospective residents and current residents might interact
- Answer and handle incoming resident communication with excellent customer service, serving as a point of contact for residents who have any questions or concerns
- Keep the customers happy by always searching for new innovative ways to impress them and coming up with creative ideas and events that might being residents together
The Communicator
- Spearhead communications within the community, which can include general notices, lease violations, and newsletters
- Maintain awareness of the market conditions and trends for concessions, contributing ideas to the Community Manager for marketing the community and improving resident satisfaction
- Develop and execute strategies for optimizing online reputation and resident satisfaction surveys in accordance with the community’s goals and Cortland’s standards
The Keeper
- Relate to all residents, address any concerns they might have, and maintain their loyalty to your community so they’ll keep renewing year after year
- Optimize lease renewals and decrease resident turnover through the development and/or implementation of a Lease Renewal Program
- Demonstrate knowledge of all phases of leasing and resident retention programs including lease renewal contact/follow-up and touring/closing prospective residents
The Impact You Can Make
- Resident satisfaction – and therefore occupancy – is at such an all-time high, you can’t remember the last time you carried a move-in basket!
- Lease renewals are extremely smooth sailing because your residents can’t wait to sign on for another year.
- You can rest easily at night knowing that you’ve contributed to the happiness of so many people who love their life at your community.
- 2 years in property management, hospitality, or similar industry
- High school diploma or equivalent required; some college preferred
- Outstanding customer service and interpersonal skills
- Excellent written and verbal skills – bilingual abilities may be required based on specific needs of the property
- Solid eye for details and discovering areas in need of improvement
- Experience with Word, Excel, Outlook, and OneSite preferred
Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortland.com or call 404.965.3988. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.
Job Summary
Full Time
08/07/2022
12/12/2022
cortlandpartners.com
ATLANTA, GA
1,000 - 3,000
2005
Private
STEVEN DEFRANCIS
$200M - $500M
Related Companies
About Cortland
Cortland Partners is a real estate investment firm specializing in acquisition, management and development of commercial properties.
The job skills required for Resident Services Coordinator-Smyrna, GA include Resident Service, Customer Service, Property Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Resident Services Coordinator-Smyrna, GA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resident Services Coordinator-Smyrna, GA. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Resident Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Resident Services Coordinator for your reference.
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Quotes from people on Resident Services Coordinator job description and responsibilities
Resident services coordinators work at assisted living facilities, universities, or similar housing communities.
03/25/2022: Lawrence, MA
They are responsible for creating a friendly and functional environment for everyone who lives in their facility.
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Surveys the resident population to identify priority of needs and solicit resident input on service preferences. Assist residents and property operations staff in understanding those needs.
02/06/2022: Roanoke, VA
Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community.
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Plan and coordinate recreational, cultural and social activities in coordination with property operations staff and residents, as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Resident Services Coordinator jobs
Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook) is huge advantage.
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Proven ability to work with diverse groups in cooperative problem-solving and consensus building.
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Demonstrated ability to establish trusting, confidential relationships
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Must have the ability to effectively facilitate meetings and community gatherings.
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Experience conducting community assessments, applying the principals of conflict management and/or deescalation techniques, and organizing community groups, events, and programs preferred.
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Step 3: View the best colleges and universities for Resident Services Coordinator.
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