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JOB SUMMARY
The Director, Above-Property Change Management, is a key member of the newly formed Business Transformation Office team, reporting directly to the Senior Director, Change Management, Strategy Planning Execution. This position is responsible for planning and executing the day-to-day change management activities for above-property associates impacted by Marriott’s Growth Platform (MGP) program transforming technology and business processes. The primary focus of the Transformation Office over the next few years will be on designing the use experience and delivering MGP. MGP is a multi-year effort to transform Marriott’s technology and business process ecosystem, enabling Marriott to deliver on our vision to become the world’s favorite travel company. The Transformation Office has been established to enable and accelerate MGP through unique approaches to strategic planning, program management, change management, experience and business process design, continent coordination, and deployment.
This role will build upon our existing MGP change management strategy to create and execute the change management plan and related deliverables for above-property associates throughout the program’s deployment journey, from Design to Stabilize. This role will partner closely with colleagues throughout the entire MGP Program – including (but not limited to) PMO, Deployment, XD Business Process Design, Learning, Continent Planning and Testing Teams. Success in this role requires strong critical thinking skills, attention to detail, comfort with ambiguity, a proven ability to manage multiple work efforts at the same time, as well as a willingness to be tested on difficult and time-sensitive requests.
Key responsibilities include:
CANDIDATE PROFILE
Education and Experience
CORE WORK ACTIVITIES
MGP Change Management Plan and Execution:
MGP Recognition Program
MGP Change Management Measurement and Analytics
MANAGEMENT COMPETENCIES
Leadership |
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Managing Execution |
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Building Relationships |
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Generating Talent and Organizational Capability |
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Learning and Applying Professional Expertise |
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Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? |
Full Time
$164k-215k (estimate)
03/24/2023
05/31/2023