1 Call Center Operator (Bilingual) Job in Newburgh, NY
Cornerstone Family Healthcare is Hiring a Call Center Operator (Bilingual) Near Newburgh, NY
Full-time, Part-time
Description
Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY .
RATE OF PAY/SALARY: $17.00 per hour
WORK LOCATION(S): Newburgh, NY
STATUS: Per Diem-Part, Full Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
JOB SUMMARY: This is NOT a remote job.
- Provides excellent customer service at all times; politely greets patients, responds accurately and appropriately and thanks them for calling.
- Makes appointments for new and existing patients using the practice management system template.
- Coordinates with departmental Patient Services Representatives and nursing staff to accommodate patient's requests for earlier appointments.
- Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system.
- Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance.
- Provides back-up support for patient registration as requested by the Site Administrator.
Requirements
- Bilingual Fluent in Spanish
- High School Diploma or High School Equivalency Diploma
- For PER DIEM-PART TIME shift - Must be available between the hours of 12pm-8pm (Monday through Friday) and at least two weekends a month (9am-5pm), (24 hours per week).
Salary Description
$17.00
Job Summary
Full Time
$60k-75k (estimate)
04/19/2024
05/07/2024
cornerstonefamilyhealthcare.org
MIDDLETOWN, NY
200 - 500
1967
ASLAM JANGDA
$10M - $50M
Social & Legal Services
Related Companies
About Cornerstone Family Healthcare
The purpose of Cornerstone Family Healthcare, a non-profit organization, is to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, respect, and dignity, and in a cost effective manner that maximizes revenues; to be responsive to the needs of the communities that we serve but with continued emphasis on the under-served and those without access to care regardless of race, economic status, age, sex, sexual orientation, or disability. Cornerstone is an accredited Patient Centered Medical Home Level III in addition to being accredited by t...he Joint Commission, earning their Gold Seal of approval. Our staff of nearly 400 employees includes over 40 Board Certified/Board Eligible Physicians, Dentists, physicians assistants, nurse practitioners, a large nursing staff, and social work and counseling staff. To better meet the needs of the communities we serve, a large number of our employees are bilingual. From our humble beginnings, our Health Center now provides more than 25,000 adults and children in our region with comprehensive health care. Last year, we provided primary and preventative health care services totaling approximately 201,000 patient visits.
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The following is the career advancement route for Call Center Operator (Bilingual) positions, which can be used as a reference in future career path planning. As a Call Center Operator (Bilingual), it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Operator (Bilingual). You can explore the career advancement for a Call Center Operator (Bilingual) below and select your interested title to get hiring information.
