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CoreHive Computing is a technology consulting and solutions organization providing best-in-class IT consulting, technical support, service desk, and managed services to private, public & government clients. CoreHive has been helping customers with enterprise-class solutions since 2003. We deliver innovative solutions that help our clients enhance the value of their relationships, improve organizational productivity, and increase the rate of return on technology investment.
CoreHive is seeking a full-time Senior Help Desk Specialist to join our team in support of our Maryland-based customer. The Senior Help Desk Specialist will provide IT software, hardware installation, maintenance, support, and Help Desk services, including resolving issues with software installations on desktops, laptops, mobile devices, and other help desk related technical support services.
The work location is Baltimore, Maryland and is currently a hybrid work model. Flexibility required to work overtime, as needed, including weekends, holidays, and off-hours. Must be eligible to work in the United States and have the ability to successfully complete a background check.
Responsibilities
Minimum Qualifications
Preferred Qualifications
Full Time
$87k-112k (estimate)
03/17/2023
06/01/2023
The job skills required for Senior Help Desk Specialist include Help Desk, Troubleshooting, Technical Support, Active Directory, Operating System, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Help Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Help Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Help Desk Specialist positions, which can be used as a reference in future career path planning. As a Senior Help Desk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Help Desk Specialist. You can explore the career advancement for a Senior Help Desk Specialist below and select your interested title to get hiring information.