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The CORE Institute | HOPCo
Southfield, MI | Full Time
$51k-68k (estimate)
0 Months Ago
Medical Office Scheduler I - MI
$51k-68k (estimate)
Full Time 0 Months Ago
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The CORE Institute | HOPCo is Hiring a Medical Office Scheduler I - MI Near Southfield, MI

At HOPCo, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:

  • Competitive Health & Welfare Benefits
  • Monthly $43 stipend to use toward ancillary benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan after 6 months of service with company match (Part-time employees included)
  • Employee Assistance Program that is available 24/7 to provide support
  • Employee Appreciation Days
  • Employee Wellness Events

QUALIFICATIONS

  • Minimum 1 year of experience in the healthcare field is required, previous call center experience is preferred.
  • Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.
  • Knowledge of medical terminology and insurance plans.
  • Meets HIPAA guidelines.
  • Other duties assigned

ESSENTIAL FUNCTIONS

  • Schedule clinic appointments including consultations and follow-up visits, utilizing the EMR and scheduling tool.
  • Collect all pertinent demographic information, insurance information, and medical information.
  • Utilizes scheduling tools and a referral system to schedule patient appointments.
  • Confirm patient is eligible with insurance plan at the time the appointment is scheduled.
  • Utilized referral system to process referral, contact the patient to schedule appointment and import referral/documents into patient’s chart.
  • Answer and resolve all incoming calls and requests in a timely and accurate manner.
  • Communicate with supervisor and/or leads about potential patient concerns.
  • Triage and relay necessary messages to appropriate staff members.
  • Participates in the daily operations of processing the patient appointment requests as a team alongside the pre-registration team.

The Medical Office Scheduler I, Pool is responsible for providing all callers with quality service and a clear line of communication. Responsible for coordinating aspects of the patient’s appointment.

Healthcare Outcomes Performance Company is a vertically integrated musculoskeletal outcomes management company. HOPCo manages physician practices, hospital service lines, population health and value-based care programs, and musculoskeletal delivery networks.

#HOP

Job Summary

JOB TYPE

Full Time

SALARY

$51k-68k (estimate)

POST DATE

03/07/2023

EXPIRATION DATE

06/05/2023

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