EQUAL OPPORTUNITY EMPLOYER

Corden Pharma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Corden Pharma embraces fair hiring practices.

CordenPharma is a leading full-service contract development and manufacturing organization (CDMO) of active pharmaceutical ingredients (APIs), excipients, and pharmaceuticals Drug Products (DP) and packaging capabilities with > 2,600 employees across the world. Our services enable pharmaceutical and biotech companies to manufacture medicines with the ultimate goal of improving people’s lives.

Our network in Europe and the U.S. offers flexible and specialized solutions across five technology platforms: Peptides, Lipids, & Carbohydrates; Injectables; Highly Potent & Oncology; and Small Molecules. We strive for excellence in supporting this network and are committed to providing the highest quality products for the well-being of patients.

SUMMARY

This position will provide IT support for computerized lab equipment, under the direction of the IT Laboratory Systems Analyst and the IT System Administrator. This includes operations for lab communications, instruments, network traffic affecting lab systems, data centers, lab applications, application support, helpdesk, and server and storage management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Interact with IT Team Members and Lab Analysts to achieve lab project goals
• Support technical assistance and support efforts for incoming queries and issues related to lab related computer systems, networks, telecommunications, software, and hardware
• Administer the IT components of various lab systems, instruments, and services, both GMP and non-GMP
• Oversee inquiries from lab staff, administrators, service providers, site personnel and outside vendors etc., to provide technical assistance and support
• Cross-train team members
• Support collection and distribution of daily performance metrics of lab related computer systems
• Support diagnostic efforts to resolve problems
• Gain feedback from customers about lab specific network/computer usage
• Support configuration and validation of secure systems and physical controls, responsive service management to local/global lab systems, and general maintenance of site lab infrastructure to detect security, process, and/or data integrity weakness.

LEADERSHIP & BUDGET RESPONSIBILITIES

None.

SAFETY & ENVIRONMENTAL RESPONSIBILITIES

Every individual is personally responsible for the safety and environmental aspects of his or her activities in the workplace. Each employee is expected to perform their job duties in a safe manner utilizing all their knowledge, training, ability, and experience.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's Degree in a computer related field, and/or experience with TechLab programming, computer science, engineering, network security, and infrastructure. One year of experience developing IT technical skills/experience including understanding lab specific GxP needs, services, and instruments. Experience in regulated IT environments (GAMP, NIST, ISO). Experience with LIMS and other lab systems; including, but not limited to, Open Lab, LabVantage, and MasterControl systems.

LANGUAGE SKILLS

Ability to read and understand common information technology technical literature. Ability to effectively communicate verbally and in writing with peers, customers, and management.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, percent, and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply problem solving and best judgement to assigned tasks.

CERTIFICATES, LICENSES, REGISTRATIONS

None.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; work with hands; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit, reach above shoulder height, and climb or balance. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles and noise typical of an office environment.

CORE COMPETENCIES

These are the specific areas of knowledge, skill and ability that are important for successful job performance. They must be job related and consistent with business necessity.

• Knowledge and ability applying problem-solving
• Experience with the Microsoft Office Suite, Visual Basic, and SQL scripting for interactions with lab system backend
• Analytical and troubleshooting skills
• Ability to handle multiple tasks simultaneously
• Excellent customer service and communication skills
• Must be a team player and can multi-task
• Project management skills
• Ability to learn new technologies, systems, and processes

SALARY

Actual pay will be based on years of school you've completed.