CopperPoint has an exciting opportunity for a full-time remote Supervisor, Associate Underwriters. The Supervisor, Associate Underwriters oversees the associate underwriting staff and meets regularly to discuss challenges, results, workload priorities, and workflow changes in the underwriting department. This position handles assigned personnel decisions with support from AVP, Underwriting Services. The person in this role works closely with AVP, Underwriting Services and manages day-to-day problem solving for Associate Underwriters.

Job Responsibilities:

• Develop staff through effective coaching and mentoring to maximize individual employee contributions for the achievement of personal and company goals.
• Implement, monitor, and share key metrics and results tied to business objectives.
• Review and analyze workloads to ensure staffing is adequate to support workload and balance amongst the staff.
• Provide technical leadership to Associate Underwriters related to filed rates, rules & forms impacting the business.
• Work in partnership with Underwriting & Operations leaders to drive efficient workflows to facilitate handling of daily workflow tied to mutually agreed upon objectives; and strive for consistency and quality (in line with mutually agreed SLAs) within underwriting file/process workflows.
• Possess a thorough understanding of end-to-end processing of tasks in various systems.
• Engage in project management including quality control and follow-through.
• Collaborate effectively with Underwriters, Underwriting Managers, and Operations Managers. As needed, provide customer service to agents/brokers on behalf of the AU team.
• Assist AVP, Underwriting Services in developing and implementing training programs and materials.
• Assist AVP, Underwriting Services in the initial screening of new hires, recruiting process, and onboarding (including training schedules).
• Work closely and partner with AVP, Underwriting Services in day-to-day leadership for the Associate Underwriters including review of performance, areas of improvement, and accolades.
• Some travel to other CopperPoint locations may be necessary to maintain relationships with assigned personnel and business partners.

Qualifications:

• Bachelor’s degree preferred in a related discipline i.e., Marketing, Finance, Business
• A minimum of 5 years of full-time work experience in insurance can be utilized on a year-for-year basis as a substitute for a degree.
• Prior Leadership experience is a plus.
• • Bachelor’s degree preferred in a related discipline i.e., Marketing, Finance, Business
    • A minimum of 5 years of full-time work experience in insurance can be utilized on a year-for-year basis as a substitute for a degree.
  • Prior Leadership experience is a plus.
  • Thorough knowledge and/or experience with commercial lines of insurance, i.e., classification and experience rating.
  • Must be detail oriented with strong organizational skills.
  • Excellent customer service
  • Knowledge of insurance principles, rates, rules, forms, procedures, regulations, coverages, and business processes.
  • Ability to multi-task, prioritize workload and problem-solve.
  • Ability to work in a team environment and collaborate with cross-functional teams.
  • Ability to analyze and assess problems or conflicts from multiple points of view.
    • Overall thought process to consider “bigger picture” and downstream impacts.
  Excellent written and verbal communication skills to effectively exchange information with the underwriting team and internal and external stakeholders.

Salary Range:

• $80,000.00 - $120,000.00 annually
• Compensation may vary dependent on skills, experience, education, and geographical location.
• In addition to base salary, compensation may include an annual discretionary bonus.

Benefits:

• Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.
• Employees will accrue 0.0846 hours of Paid Time Off (PTO) per paid hour, which may total 22 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year.

Founded in 1925, CopperPoint Insurance Companies is a leading provider of workers’ compensation and commercial insurance solutions. With an expanded Line of insurance products and a growing ten-state footprint in the western United States, CopperPoint embodies stability for policyholders in Alaska, Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington. CopperPoint Mutual Insurance Holding Company is the corporate parent of Arizona-based CopperPoint Insurance Companies, California-based Pacific Compensation Insurance Company, Alaska National Insurance Company, and other CopperPoint Insurance Entities.

CopperPoint’s culture of compassion extends to the community through employee volunteerism, corporate matching, Board service, program sponsorships, and in-kind contributions. We empower employees by providing 12 hours of paid volunteer time annually and matching their personal contributions to the charities of their choice up to $500 per year. In 2020, CopperPoint employees reported 3,500 volunteer hours.

CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, and vision, and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement, and other education benefits and business casual dress. CopperPoint is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status, or any other characteristic protected by state, federal or local law. CopperPoint maintains a drug-free workplace.