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Customer Service Representative - 007
Copart, Inc Colton, CA
$37k-46k (estimate)
Full Time | Wholesale 1 Month Ago
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Copart, Inc is Hiring a Customer Service Representative - 007 Near Colton, CA

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face-to-face and vocal interactions with all levels of customers which range from the general public to high-level managers of organizations.Receive and process payments.Update lot (vehicle) notes in the system.Answer multi-line telephone in a professional manner.Face-to-face customer interaction.Use company resources to gather information and offer solutions to meet customer needs.Contact clients to obtain vehicle pick-up information.File documents according to criteria.Process mail incoming and outgoing per criteria.Read and interpret various reports and documents.Proper completion of sale documents.Other duties as assigned.Required Skills & Experience:One year of office support experience in a customer service role preferredHigh School diplomaExcellent customer service skills and attitudeExcellent written and verbal skillsProficient with office equipmentAttention to detailProblem-solvingComputer proficiency - MS SuiteTyping speed 45WPMProfessional appearanceAbility to multi-task in a fast-paced environmentBilingual skills a plusOccasional overtime as needed

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$37k-46k (estimate)

POST DATE

02/08/2023

EXPIRATION DATE

06/30/2023

WEBSITE

copart.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

1982

CEO

A JAYSON ADAIR

REVENUE

$1B - $3B

INDUSTRY

Wholesale

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About Copart, Inc

Copart, Inc., founded in 1982, is a global leader in online vehicle auctions. Coparts innovative technology and online auction platform links sellers to more than 750,000 Members in over 170 countries. With operations in over 200 locations in 11 countries, Copart has more than 150,000 vehicles available online every day. The company offers services to process and sell salvage and clean title vehicles to different types of buyers including dealers, dismantlers, rebuilders, exporters and to end users. Copart currently operates in the United States (Copart.com), Canada (Copart.ca), the United Kin...gdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es) and Finland (AVK.fi). Copart business is supported by a strong team of 600 techies working from USA, UK, Germany and India. In India we are known as Copart India Technology Center (CITC) in Hyderabad, Telangana. Initiated in 2017, CITC has a strong team of more than 400 IT professionals, using latest cutting edge technologies are developing products that help further day to day business of Copart across the globe. Our domains include Software Development, mostly in JAVA or J2EE, Quality Assurance (Manual or Automation), IT Technical Support, SRE (Site Reliability Engineering). Currently we are located at PSR Prime Towers, beside DLF City, Gachibowli, Hyderabad. More
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