Recent Searches

You haven't searched anything yet.

11 Member Service Representative Intern Jobs in Lansing, MI

SET JOB ALERT
Details...
Consumers Credit Union
Lansing, MI | Intern
$62k-81k (estimate)
6 Months Ago
Case Credit Union
Lansing, MI | Full Time
$33k-40k (estimate)
7 Days Ago
Case Credit Union
Lansing, MI | Part Time
$34k-41k (estimate)
1 Week Ago
Case Credit Union
Lansing, MI | Full Time
$34k-41k (estimate)
1 Week Ago
Auto-Owners Insurance Company
Lansing, MI | Full Time
$34k-41k (estimate)
3 Weeks Ago
Auto-Owners Insurance Company
Lansing, MI | Part Time
$34k-41k (estimate)
2 Months Ago
Jim Hanlin - State Farm Agent
Lansing, MI | Full Time
$38k-47k (estimate)
10 Months Ago
Member Service Representative Intern
$62k-81k (estimate)
Intern | Banking 6 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Consumers Credit Union is Hiring a Member Service Representative Intern Near Lansing, MI

Member Service Representative Intern
Consumers Credit Union is looking to hire a Member Service Representative Intern. As an MSR Intern, you will provide superior member service and sales to enhance member relationships and exceed member expectations. You will assist members with basic financial questions and concerns. Open new accounts and handle loans.

What you will do:
  • Achieve individual sales goals. Cross-sell credit union products and services. Recognize and act upon referral opportunities to maintain a ratio consistent with goals.
  • Provide a positive attitude, outstanding service and follow up to members and co-workers.
  • Responds to member communications and inquiries in a timely matter, using such opportunities to provide outstanding service and grow credit union products and services.
  • Proficient in diffusing difficult member situations and resolving member concerns.
  • Open new accounts for members including IRA accounts. Process IRA transactions; demonstrate Online Banking and Bill Payer to members handle Debit cards and payroll direct deposit and disbursements requests.
  • Originate loan applications, make recommendations for approval or denial, and obtains applicable loan documents for successful loan closings. Fully documents loan applications prior to submitting for loan approval (notes, ratios, assets, liabilities, employment, etc.).
  • Grows relationship through follow-up, including timely action and documentation in the Customer Relationship Management system.
  • Possesses a working knowledge of business services, accounts, and transactions. Able to establish new business account relationships and perform account maintenance.
  • Support in the Member Service Center and/or Teller area as needed.
  • Ability to use judgment effectively to make high-level decisions including making membership best-fit decisions.
What you will bring to the table:
  • Professional appearance, good listening and empathy skills.
  • Ability to solve problems in a timely manner and diffuse difficult member interactions.
  • Goal attainment in previous positions.
  • Knowledge of business structures.
  • Knowledge of current technology. Able to easily navigate multiple software applications.

What you didn't know about the team: 

At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie.

We are committed to Equal Employment Opportunity.

Job Summary

JOB TYPE

Intern

INDUSTRY

Banking

SALARY

$62k-81k (estimate)

POST DATE

09/26/2022

EXPIRATION DATE

03/25/2023

WEBSITE

consumerscu.org

HEADQUARTERS

COLDWATER, MI

SIZE

50 - 100

FOUNDED

1951

CEO

KRIS LEWIS

REVENUE

$50M - $200M

INDUSTRY

Banking

Related Companies
About Consumers Credit Union

Headquartered in Kalamazoo, Michigan, Consumers Credit Union has more than $1.4 billion in assets and has averaged 18% annual growth for 30 consecutive years. Locally owned since 1951, we serve over 108K+ individuals and businesses through 23 offices and more than 200 free ATM locations in Grand Rapids, Kalamazoo, Portage, Battle Creek, Coldwater, Holland, Lawton, and South Haven, plus 30,000 free CO-OP Network ATMs nationwide. As a full-service financial institution, were dedicated to providing personal, professional service designed to support all your financial needs through great rates, ve...rsatile products, and technology-based enhancements. Federally insured NCUA. Equal housing lender. NMLS# 414712 *** Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (CFS), a registered broker-dealer (Member FINRA https://www.finra.org /SIPC www.sipc.org ) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. Consumers Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members. Investment representatives at Consumers Credit Union are licensed to transact securities business in Michigan. For more information concerning CFS or its representative(s) associated with this site, please review FINRA Broker Check by accessing the following link and typing in the firm / representative information in the search field. http://brokercheck.finra.org/Search/Search.aspx More
Show less

Show more
Show more

Consumers Credit Union
Intern
$33k-41k (estimate)
5 Months Ago

The job skills required for Member Service Representative Intern include Listening, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative Intern. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative Intern. Select any job title you are interested in and start to search job requirements.

For the skill of  Listening
BUSCH'S
Full Time
$30k-39k (estimate)
4 Days Ago
For the skill of  Empathy
Harake Plastic Surgery
Full Time
$76k-94k (estimate)
3 Weeks Ago
Show more

The following is the career advancement route for Member Service Representative Intern positions, which can be used as a reference in future career path planning. As a Member Service Representative Intern, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative Intern. You can explore the career advancement for a Member Service Representative Intern below and select your interested title to get hiring information.

If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more