Ankmar of Denver, a DH Pace Company, is a customer focused sales, and service organization. We are seeking to hire a Residential Service Manager in our Denver, CO office who will effectively coordinate and schedule field employees in order to provide service to the customer’s satisfaction. If you have strong administrative and customer service skills, please apply!

Job Responsibilities:

• Manage day-today operations of the department.
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed.
• Review workload and manpower to meeting customers commitments in a cost effective manner.
• Ensure that projects are completed timely, below budget, and to the satisfaction of the customer.
• Review monthly, financial/operational reports and work with front-line managers to develop action plans to improve.
• Improve individual performance of the field force you manage through daily, monthly, and yearly performance reviews.
• Will assist with hiring, training, and developing new employees.
• Review customer survey data, respond to customer concerns.
• Other duties as assigned.

Job Requirements:

• Bachelor's degree, highly preferred and a minimum of three (3) years of experience managing personnel; an equivalent combination of education and experience can be considered.
• Experience in communicating with customers to ensure satisfaction levels consistently exceed expectations.
• Possess an ability for technical applications and mechanical systems
• Must posses a valid driver's license and good driving record.

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50 US offices in 24 states with 2023 company-wide sales of $1 billion.

Our benefits package includes:

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability
• and more!

Pay range for this position: From $75K a year based on experience

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.