What are the responsibilities and job description for the Sr Offering Manager position at Connection?
Overview
What We Do
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
Why You Should Join Us
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Ready to dive into the exciting world of tech offerings? We're on the lookout for a dynamic Offering Manager to join our team and take charge of developing and managing our cutting-edge service offerings. If you're passionate about technologyand how it solves customer’s problems, love collaborating with diverse teams, and thrive in a fast-paced environment, this role is made for you!
As a Sr Offering Manager, Services you will be accountable for the development and management of service offerings and products using industry and Connection specific frameworks and methodologies. Building offerings requires organization and execution experience and helping teams keep moving to do the market research, design, build, and launch, not to mention all the go-to-market activity to promote these great offerings. Success is ensured by your ability to understand customer’s needs, how sales reps sell, and what is possible concerning the technology and our services capabilities. Putting all that together to create powerful service offerings!
Responsibilities
What you’ll do in this role:
- Utilizes your ‘technologist’ mind-set of advanced technologies to develop new service offerings and go-to-market.
- Performs market research to understand why we should build these offerings and how to position and differentiate them.
- Leveraging Connection’s Offering Development Framework to guide our talented teams across the business to design, build, and launch.
- Collaborates with Sales and Marketing to position the offering in the competitive landscape, to develop compelling go-to-market collateral, and to perform sales enablement.
- Collaborates with Delivery Services to ensure they have operationalized the people, processes, and tools to deliver of the new offering.
- Ensures measurement and management of the success of the offerings.
- Collaborates with OEMs and service partners during the process.
- Acts as a team lead and serves as a mentor to teammates responsible for the development of new service offerings.
- May oversee a large suite of offerings or a significant portion of the catalog.
Min
USD $101,938.00/Yr.Max
USD $131,500.00/Yr.Qualifications
Requirements:
- 7 or more years of experience in the services channel focused on product management, sales & presales, delivery, and/or similar roles.
- 7 or more years of technology experience, presales, or delivery within the channel. Preferably in similar industry/channel, MSP, or OEM.
- Experience with salespeople and customers with ability to understand their current needs to develop new offerings.
- Excellent verbal and written communication skills with the ability to communicate complex business messaging.
- Pragmatic Marketing, other product education, or PMO is preferred.
- Demonstration of examples is preferred:
- Products and offerings you’ve developed.
- Methodology, approach, and framework that you’ve used.
- Go-to-market and campaigns you’ve been involved in.
- Ability to travel.
- Agile experience a plus
Salary : $101,938 - $131,500
