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IT Support Technician
Connection New York, NY
$56k-73k (estimate)
Full Time | Business Services 6 Months Ago
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Connection is Hiring an IT Support Technician Near New York, NY

Connection has a fantastic opportunity through our Technical Staffing division for an IT Support Technician in NYC, NY. This is a full-time direct hire opportunity with a prestigious law firm, offering great benefits including IT Training and opportunity for growth.
The IT Support Technician reports directly to and assists the IT Director. This is primarily an onsite position that includes the following responsibilities: 
  • User account setup and maintenance 
  • New user, computer, mobile device, and peripheral setup, maintenance, and support 
  • Primary contact for user support 
  • User training
  • Monitoring security and EDR systems 
  • Must be able to document problem resolutions within trouble tickets and maintain written documentation
  • Inventory management 
  • System imaging and deployment 
  • Periodic travel to our satellite office 
  • Perform other related duties as assigned or required
Qualifications:
  • Education: Bachelor's degree (computer science or related technical field preferred) however, will consider an associate degree 
  • Relevant IT certifications are highly desirable 
  • 3 years of support experience in a Windows environment; professional office experience preferred 
  • Strong people and communication skills 
  • Experience with Active Directory, Print Management, and Windows Server 
  • Proficiency with troubleshooting end-user computers, mobile devices, remote access, and A/V issues, including hardware, software, network, and Windows OS 
  • Proficiency in MS Word, Excel, Outlook, and Adobe Acrobat

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$56k-73k (estimate)

POST DATE

10/28/2022

EXPIRATION DATE

04/03/2023

WEBSITE

econnectionpr.com

HEADQUARTERS

ATLANTA, GA

SIZE

50 - 100

TYPE

Private

CEO

ELIZABETH FAIRLEIGH

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The job skills required for IT Support Technician include Troubleshooting, IT Support, Active Directory, Computer Science, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Technician job description and responsibilities

They help businesses and consumers optimize the use of their computers.

01/16/2022: Beaumont, TX

Computer support specialists maintain computer networks and provide technical help to computer users.

02/10/2022: Corpus Christi, TX

Provided complete technical support and guidance to users for all software and hardware.

01/29/2022: Greensboro, NC

Provided computer help desk support via telephone communications with end-users.

12/23/2021: Boulder, CO

Technical support technicians often work for companies to maintain network systems.

01/04/2022: Bradenton, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Technician jobs

Must be willing to learn new task as the customers have very specific software and support requirements.

03/12/2022: Idaho Falls, ID

Must have own vehicle for local travel to provide onsite support when required.

02/17/2022: Tacoma, WA

Earn an associate or bachelor's degree.

02/09/2022: Portsmouth, NH

Earn tech-related certifications.

01/21/2022: Atlantic City, NJ

Practice to fix common computer problems.

01/09/2022: Santa Rosa, CA

Step 3: View the best colleges and universities for IT Support Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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