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IT Support Specialist
Connection, Inc. Pittsburgh, PA
Full Time | Business Services 7 Months Ago
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Connection, Inc. is Hiring an IT Support Specialist Near Pittsburgh, PA

Connection has a fantastic opportunity through our technical staffing division in Pittsburgh, PA. We are looking for multiple IT Support Technicians who have experience setting up workstations and imaging desktops. This is a full-time direct hire opportunity with excellent benefits including unlimited PTO.
Summary:
  • Maintenance and troubleshooting of networks, systems, and applications to identify and correct issues and other operational difficulties.
  • In conjunction with the senior team diagnose and resolve email, Internet, and local-area network access issues.
  • Manage projects related to the rolling out new systems, software and infrastructure equipment.
  • Along with the rest of the helpdesk team, act as an initial point of contact for all user calls/emails to the Eaglestone Help Desk.
  • Provide Level 1 (resolves basic customer issues) and Level 2 (more comprehensive problem solving) support of computer hardware, and software, network issues.
  • Diagnose, identify, and analyze end user issues to guide users through step-by-step solutions being sure to always identify root cause.
  • Delivers sets up, and assists in the configuration of end-user PC desktop hardware, software, and peripherals.
Qualifications:
  • Bachelor’s Degree in an IT-related field.
  • A minimum of 4 years’ experience providing end-user phone support for PC desktop and application software and installing, upgrading, troubleshooting, and repairing personal computers in a network environment.
  • Knowledge of desktop operating systems, various software applications and basic hardware for the PC, principles and theories of network systems and management, and Internet technologies and products.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

POST DATE

09/09/2022

EXPIRATION DATE

10/05/2022

WEBSITE

econnectionpr.com

HEADQUARTERS

ATLANTA, GA

SIZE

50 - 100

TYPE

Private

CEO

ELIZABETH FAIRLEIGH

REVENUE

$10M - $50M

INDUSTRY

Business Services

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The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

01/10/2022: Gainesville, FL

IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

02/20/2022: Jacksonville, FL

The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

12/31/2021: Little Rock, AR

These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

03/08/2022: San Jose, CA

IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

12/13/2021: Brockton, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

02/27/2022: Lancaster, PA

Some employers may accept IT support specialists without formal education who have computer experience and certification.

01/21/2022: South Bend, IN

Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

12/26/2021: Daytona Beach, FL

To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

02/07/2022: Bridgeport, CT

Successful technical support specialists possess common characteristics and aptitudes.

02/08/2022: Gainesville, FL

Step 3: View the best colleges and universities for IT Support Specialist.

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