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Warehouse Customer Service Lead

Conn's HomePlus
Charlotte, NC Full Time
POSTED ON 8/15/2023 CLOSED ON 12/12/2023

What are the responsibilities and job description for the Warehouse Customer Service Lead position at Conn's HomePlus?

Warehouse Delivery Lead PM - NOW HIRING

Conn’s is publicly owned and offers a comprehensive benefits program including: Medical, Dental & Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts.

Position Summary:

The Delivery Lead’s role is to assist in all aspects of the facility’s delivery operations, warehouse leads oversee the delivery process, liaise with customers and suppliers, manage, and supervise employees and their performance. Ideal candidate in this role should have a commitment to getting tasks completed and a hands-on approach to work. This role is well-suited for people with leadership capabilities, excellent communication skills, and a keen attention to detail.

Responsibilities:

· Assisting in all aspects of the facility’s delivery operations

· Maintaining next-pull items (Slow Moving Inventory)

· Performing follow-ups on post calls and returned survey calls

· Move product using PIE or Industrial equipment through DC.

· Assist in cycle counts

Qualifications:

· Must have excellent customer service and follow-up skills

· Must be able to use PIE equipment

· Computer and clerical experience are required

· Must be able to move product throughout the facility using PIE or hand operated equipment.

· Must be able to work at desk 50% of shift and on feet 50% of shift.

· High school diploma or GED is required

Conn’s HomePlus is an equal opportunity employer.

Conn’s HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances and consumer electronics, with a mission to elevate home life to home love. With more than 150 stores across 15 states and online at Conns.com, our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options. Additional information can be found by visiting our investor relations websiteand social channels (@connshomeplus on Twitter, Instagram, Facebook and LinkedIn).

Job Type: Full-time

Pay: From $19.30 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Evening shift

Experience:

  • Customer Service: 1 year (Required)

Work Location: In person

Salary : $19 - $-1

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