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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job DescriptionTemporary Call Center position-Could turn into permanent position after project
$16.00/hr.
On site in Hamilton, NJ
Working for you:
$16.00/hr.
Great working hours and No weekends
Employee Discounts
Medical Benefits
Could turn to permanent after project
PURPOSE OF POSITION:
The PIN Customer Care Associate will handle incoming calls that pertain to assisting Custodial and Non-Custodial parents who cannot access certain case information through our Interactive Voice Response system due to having an incorrect PIN#. They will either assist the caller in establishing a temporary PIN# in order to use the automated system to obtain case information or will transfer the calls to a Customer Service Rep upon request.
The individual although employed by Conduent will also serve as an extension of our client, the New Jersey Department of and Human Services Office of Child support and will always conduct themselves in a professional manner and adhere to all expectations of the client.
This position will be a temp to perm position with the possibility to join our full training class at assignment’s end or sooner depending on performance.
RESPONSIBILITIES:
HOURS
EDUCATION / SKILL / EXPERIENCE REQUIREMENTS:
PHYSICAL REQUIREMENTS:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
Temporary
Commercial Real Estate Brokerage & Management
$47k-61k (estimate)
07/19/2022
06/27/2023
conduent.com
KENSINGTON, CA
>50,000
2017
Public
JENNIFER M SIEGEL
$3B - $5B
Commercial Real Estate Brokerage & Management
Conduent is a provider of Business Process Services to government, healthcare, energy, automotive, aerospace and defense sectors.
The job skills required for Customer Care Representative-$16/HR include Customer Service, Call Center, Problem Solving, Customer Care, Attention to Detail, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative-$16/HR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative-$16/HR. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
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Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
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That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
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A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
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Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
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Workers must be patient and polite, especially when dealing with difficult or angry customers.
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Learn the basics, then move on to bigger things.
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Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
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