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Conduent
Hermosillo, ID | Full Time
9 Months Ago
Customer Care Agent
Conduent Hermosillo, ID
Full Time | Commercial Real Estate Brokerage & Management 9 Months Ago
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Conduent is Hiring a Customer Care Agent Near Hermosillo, ID

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

Conduent is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our company. As a Call Center Agent, you will be the first point-of-contact for travel agencies and consumers, responsible for embodying our client Quality Standards, and ensuring that we deliver on our common purpose of creating perfect vacations that stay with our customers!

Training starts (TBD)

We offer

· Food coupons

· Saving funds

· Xmas bonus

· Law benefits

Availability to work on the following schedules:

· Monday to Friday from 5am to 6pm

· Saturday and Sunday for 6am to 2pm

· 2 Days off

Requirements:

1. Customer care Experience

2. Call center experience minimum 6 months

3. Tourism related activities desirable 

4. Fluent English skills

5. Good grammar skills

6. Computer skills

7. Fluent French skills 

Closing

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Commercial Real Estate Brokerage & Management

POST DATE

07/21/2022

EXPIRATION DATE

01/04/2024

WEBSITE

conduent.com

HEADQUARTERS

KENSINGTON, CA

SIZE

>50,000

FOUNDED

2017

TYPE

Public

CEO

JENNIFER M SIEGEL

REVENUE

$3B - $5B

INDUSTRY

Commercial Real Estate Brokerage & Management

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The job skills required for Customer Care Agent include Customer Service, Call Center, Customer Care, Attention to Detail, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Care Agent positions, which can be used as a reference in future career path planning. As a Customer Care Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Agent. You can explore the career advancement for a Customer Care Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Care Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Agent job description and responsibilities

The Customer Support Agent must be helpful, knowledgeable, and articulate when speaking to customers about the business’s product and services.

04/16/2022: Trenton, NJ

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

02/24/2022: Sacramento, CA

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

03/06/2022: Little Rock, AR

Keeping records of customer interactions, transactions, comments, and complaints.

03/24/2022: Harlingen, TX

They can access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.

02/28/2022: Lima, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Agent jobs

Responding promptly to customer inquiries.

01/30/2022: Mcallen, TX

Acknowledging and resolving customer complaints.

02/16/2022: Stockton, CA

Processing orders, forms, applications, and requests swiftly.

04/05/2022: Portsmouth, NH

Communicating and coordinating with colleagues as necessary.

03/25/2022: Fairbanks, AK

Managing a team of junior customer service representatives.

01/23/2022: Reading, PA

Step 3: View the best colleges and universities for Customer Care Agent.

Butler University
Carroll College
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