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Business Analyst

East Hartford, CT | Full Time

Job Description

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Description

Business Analyst

Do you enjoy collaborating with cross-functional teams to solve technical problems?

Are you innovative and look for ways to improve processes?

About the Role

You will be responsible for coordinating user requests and/or program initiatives for new or modified application programs. You will be collaborating with operations, clients, and other vendors related to system issues and/or system defects. You will determine the compatibility with existing programs, computer capabilities, costs, and time requirements of requests.


  • Creating, executing, and maintaining operational databases and reports.
  • Developing detailed understanding of business processes and application software.
  • Participating in the design of application software based on business requirements and processes.
  • Coordinating and writing manuals to describe for users the installation and operating procedures for computer programs.
  • Analyzing and resolving problems with operations and application, including being a liaison to clients.
  • Converting of project specifications into functional specifications.
  • Formulating plans outlining steps required to develop programs, using structured analysis and design.


  • Have a Bachelor’s Degree in Information Services, Computer Science or related field. Or an Associate’s Degree in similar field with 5 years’ experience
  • Have a minimum of 1 to 2 years’ work experience in application development, including 1 year of application design experience or 3 years of general business experience
  • Demonstrated progressive technical skills
  • Demonstrate knowledge of MS Access
  • Demonstrate proficiency in MS Excel and knowledge of SQL, Oracle PL/SQL, HTML and Web Page
  • Be able to be the liaison with other vendors and our client
  • Be able to organize work, set priorities, remain flexible and adapt to change
  • Be able to problem solve through analysis and ongoing feedback

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:

  • Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career

Working For You

Perks and rewards designed for you:

  • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
  • Retirement Savings: We will support you as you save for your future.
  • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
  • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
  • Paid Training: Earn while you learn, and continue to grow with access to award-winning learning platforms throughout your Conduent career.
  • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
  • Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!



Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.


People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.


At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

Skills for Business Analyst

The job skills required for Business Analyst include SQL, Business Requirements, Initiative, Leadership, Futures, Computer science etc. Having related job skills and expertise will give you an advantage when applying to be a Business Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Business Analyst. Select any job title you are interested in and start to search job requirements.

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Career Path for Business Analyst

The following is the career advancement route for Business Analyst positions, which can be used as a reference in future career path planning. As a Business Analyst, it can be promoted into senior positions as a Business Data Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Analyst. You can explore the career advancement for a Business Analyst below and select your interested title to get hiring information.

How to Become a Business Analyst

If you are interested in becoming a Business Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Business Analyst for your reference.

Step 1 Understand the job description and responsibilities of a Business Analyst

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Step 2 Knowing the best tips for becoming a Business Analyst can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Business Analyst

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