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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job DescriptionBusiness Analyst II (Client Advocate)
As a Client Advocate, you will be the single point of contact for your assigned client programs for both your client contacts and the Conduent internal support teams. It important that you have a firm understanding of the account including the contract and project requirements to facilitate client requests per their expectations or reset expectations.
This is achieved by having a thorough understanding of your client contracts, project materials, program changes, production history, and client workbook. Additionally, you will need to successfully facilitate discussions with your client, IT and operations partners, and third-party suppliers to ensure you are able to properly service the account. When you are unclear on what is required, it is essential that you reach out to the SME or your manager to gain clarity on the points you need assistance with.
While training will be provided, it is imperative that the Client Advocate identifies additional needs for training.
Project / Program Tasks:
Ongoing Production Support:
Trouble Shooting:
Finance:
Compliance/Audits:
Qualifications:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
Full Time
$85k-103k (estimate)
09/01/2022
08/30/2023
conduent.com
KENSINGTON, CA
>50,000
2017
Public
JENNIFER M SIEGEL
$3B - $5B
Commercial Real Estate Brokerage & Management
Conduent is a provider of Business Process Services to government, healthcare, energy, automotive, aerospace and defense sectors.
The following is the career advancement route for Business Analyst II positions, which can be used as a reference in future career path planning. As a Business Analyst II, it can be promoted into senior positions as a Business Systems Analyst IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Business Analyst II. You can explore the career advancement for a Business Analyst II below and select your interested title to get hiring information.