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Patient Service Specialist
$36k-44k (estimate)
Full Time 7 Months Ago
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Concentra Career Choice is Hiring a Patient Service Specialist Near Pittsburgh, PA

Overview

Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.

Concentra, one of the largest health care companies in the nation, has an opening for a Patient Service Specialist. Working in the front office is one of the most important roles in our company. You are the face of Concentra to our communities. We will rely on your ability to maintain a calm, friendly and welcoming demeanor under just about any circumstances. 

Concentra offers limitless growth opportunities so you can continue to build your career in the health care field. You will receive hands-on training and gain valuable experience caring for patients every day. Your positive attitude and excellent communication skills will make a direct, meaningful impact on the patient experience.

Apply today!

Responsibilities

As a front desk recpetionist, you are the first and last point of contact to our patients, you will ensure patients feel comfortable during their visit, multitasking between greeting patients and managing a variety of administrative assistant duties.

THE DETAILS• Patient Service Representatives greets patients and visitors, communicates wait times and directs them accordingly.• Obtains authorization as needed to process patients for services needed.• Checks patients in appropriate patient management system in accordance with client company protocols.• Explains all required forms to patients and ensures proper completion of all paperwork.• Answers incoming telephone lines in accordance with company procedures and directs the caller accordingly.• Checks out patients in appropriate patient management system according to procedure and distributes records according to the Employer’s protocols.• Files paperwork, medical records and correspondence according to defined company procedure.• Maintains inventory of office supplies and printed forms.• Manages dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms.• Follows HIPAA guidelines and safety rules• Attends center staff meetings and participates in ongoing training as a Medical Front Office Assistant• Completes processing of patient referrals including accurate checkout, paperwork processing, patient education and communication with Client Support Services as required.• Assists Center Administrator in managing daily front desk administrative functions.• Complete understanding and ability to perform in all aspects of front office operations• Performs receptionist duties to achieve or exceed established service standards• Assists in maintaining a neat, clean and orderly appearance throughout the facility

Qualifications

 JOB REQUIREMENTS:

  • High school graduate or equivalent
  • One year of experience in customer service environment preferred
  • Demonstrated Intermediate knowledge of PCs, word processing, and data entry
  • Demonstrated excellent customer service and communication skills

WORK ENVIRONMENT AND CONDITIONS:

  • Fast paced, deadline-oriented office environment

Job Summary

JOB TYPE

Full Time

SALARY

$36k-44k (estimate)

POST DATE

08/04/2022

EXPIRATION DATE

04/20/2023

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The job skills required for Patient Service Specialist include Customer Service, Front Office, Communication Skills, Health Care, HIPAA, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Service Specialist positions, which can be used as a reference in future career path planning. As a Patient Service Specialist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Specialist. You can explore the career advancement for a Patient Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Specialist job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

02/10/2022: Santa Fe, NM

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

04/10/2022: Miami, FL

Performs related administrative duties such as the scheduling/rescheduling of appointments, processing of ABN forms, consent forms for services, PAG- patient appointment guide communications, and other related materials.

03/21/2022: San Bernardino, CA

They may collect data on patient encounters and consumer satisfaction.

01/27/2022: Saint Petersburg, FL

This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist.

03/02/2022: Wichita Falls, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Specialist jobs

A patient access specialist performs a variety of administrative duties at a medical center or healthcare facility.

03/01/2022: Temple, TX

Conflict resolution, problem solving, communication and coping under pressure are transferable skills desired by many employers As Patient Service Specialist.

01/28/2022: Boise, ID

Created training and organizational development plans to raise patient service satisfaction as measured by survey results.

02/16/2022: New London, CT

Patient care specialists help organize and process paperwork to ensure patients receive the care they need.

03/29/2022: Pierre, SD

Registration specialists help assign beds and carry out procedures to admit, transfer, or discharge patients.

04/05/2022: Fort Wayne, IN

Step 3: View the best colleges and universities for Patient Service Specialist.

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