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Company Description:
Computer Information Concepts, Inc. is a growing software and professional services firm based in Northern Colorado. CIC has 40 years of experience servicing and supporting 600 K-12 Education, City and County government customers from coast to coast. If you enjoy change, like working with the best technology and the brightest people, and want to set your own career growth and advancement path, CIC is the place for you!
CIC is looking for a Technical Support Specialist to support CIC's infrastructure and our customer's hardware / network. CIC offers a unique performance-based compensation plan, where YOU control career advancement, salary and bonuses based on ability and performance. Key benefits include health / prescription / vision / dental / life and disability insurance, matching 401K contributions, and tuition reimbursement.
Job Summary:
Are you a natural problem solver with expertise in solving hardware and network issues? Do you enjoy sharing your expertise with people in different parts of the country? If so, we have just the opportunity for you! The Technical Support Coordinator position is responsible for installing and supporting in-house and customer hardware, operating system / connectivity and application software. This exciting and challenging position will put you in a position to directly impact the lives of Government personnel.
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Job Type: Full-time
Pay: $49,500.00 - $66,500.00 per year
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Work Location: One location
Full Time
Retail
$71k-89k (estimate)
02/08/2023
03/08/2023
cicesp.com
OLMITZ, KS
50 - 100
Private
ANTHONY AXMAN
$5M - $10M
Retail
The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/25/2022: Altoona, PA
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/19/2022: Dothan, AL
Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
01/19/2022: Fort Collins, CO
A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
03/02/2022: Portsmouth, NH
Technical support specialists provide computer support for organizations or businesses.
02/15/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
01/23/2022: San Antonio, TX
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/01/2022: Springfield, IL
To become tech support, at minimum, an associate degree or certification with on-the-job training.
01/04/2022: New Orleans, LA
Trains customers on how to use hardware and software.
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Be an Oracle Certified Associate.
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Step 3: View the best colleges and universities for Technical Support Specialist.