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Desktop Tech II
$58k-80k (estimate)
Other | Wholesale 2 Months Ago
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CompuCom Systems, Inc. is Hiring a Desktop Tech II Near Charlotte, NC

Why CompuCom? (Overview)

CompuCom Systems, Inc. provides end-to-end managed services, technology and consulting to enable the digital workplace for enterprise, midsize and small businesses. CompuCom delights with individual experiences, drives workplace collaboration and productivity, and delivers operational performance and efficiency.

CompuCom enables our clients to focus on what matters most – their customers and their businesses. To do so, we employ a customer-centric, hard-working, and talented group of people. Join the team today by applying to the following role: Desktop Technician.

In order to deliver our exceptional services, we need dedicated and enthusiastic, hard-working, and customer service-oriented technicians-- that’s where you come in! Your role will include unparalleled technical support for an automotive dealership client, allowing them to experience the best support available within the industry.

What We Need & What You'll Do (Responsibilities)

  • Provide exceptional Customer Service interfacing with high profile client executives onsite 

  • Provide excellent time management and reporting skills

  • Be familiar with various operating systems (e.g. - Windows OS, OSX, Linux/Unix)

  • Manage triage, troubleshooting and resolution to client scope on IT equipment

  • Occasionally works at heights of 20’ to 25’, lift equipment training provided

  • Document efforts, issues and resolutions, close cases/tickets daily

  • Insight to POS, PC, Printers, Thin Clients, AP’s, Servers, Network switch equipment

Who You Are (Qualifications)

  • 1-2 years of IT support work experience 

  • A Certification

  • OEM Certifications (Dell/HP Etc) 

  • Apple/Mac Experience 

  • Imaging from Network and USB 

  • Laptop/Desktop/Printer hardware and software support Experience 

  • ServiceNOW experience 

Our benefits include:

Health Insurance ( Medical, Dental, Vision)

Basic Life/AD&D

Employee Assistance Program

Paid Holidays

Paid Time Off

401(k) 

FSA/HSA Pre-Tax Benefits

Life/Disability Plans

Compensation: $20 - $22/Hr.

Equal Employment Opportunity

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

Job Summary

JOB TYPE

Other

INDUSTRY

Wholesale

SALARY

$58k-80k (estimate)

POST DATE

01/15/2023

EXPIRATION DATE

02/14/2023

WEBSITE

officedepot.com

HEADQUARTERS

FORT MILL, SC

SIZE

15,000 - 50,000

FOUNDED

1986

TYPE

Public

CEO

LOUIS FAUSTINI

REVENUE

$10B - $50B

INDUSTRY

Wholesale

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About CompuCom Systems, Inc.

Office Depot is a supplier of office products such as core office supplies, print and document services, business services and facilities products.

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