Description

• Medical and Dental
• 401K
• Paid time off and vacation
• Paid Training

• Manage all parts department operations
• Oversee parts department employees and ensure top performance
• Oversee parts counter coverage
• Manage parts wholesale operations
• Manage accessories counter and online sales
• Oversee all of the following parts department functions:
  • Track any incomplete order status (outstanding orders, backorders, and credits) and follow up as necessary.
  • Inspect all parts for damage, quality, and accuracy
  • Communicate with customer on parts status
  • Review body shop estimates to ensure the ordered parts are correct and all pricing is in line with the estimate.
  • Provide high-level service to internal and external customers.
  • Locate out-of-stock parts from an outside source and submits an emergency order
  • Make sure all internal requests for parts are billed on the service repair orders
  • Provide technical assistance as necessary
• Reinforce company policies and adheres to company standards
• Ensure compliance with applicable laws and regulations
• Promote and maintains reasonable Employee Satisfaction
• Follow Safeguards rules and regulations.
• Forecast goals and objectives for the parts department
• Hire, train, and monitor the performance of all parts department staff.
• Maintain inventory consistent with the requirements of the various departments
• Create pricing guidelines for customer categories
• Monitor and adjusts parts inventory
• Supervise stock order procedures
• Work closely with service manager to ensure timely turnaround of parts needed
• Develop and enforce guidelines for working with customers to ensure maximum customer satisfaction
• Enforce safety requirements
• Maintain a professional appearance.

Qualifications:

• Parts management experience
• CDK experience is preferred but not required
• High School Diploma or equivalent