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OPERATIONS SUPPORT MANAGER

Nashville, TN | Full Time
Expired

Job Description

Eurest

Salary: 

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

Looking for an opportunity to work for one of the world’s largest food service companies and influence a Fortune 5 tech company’s food program? If you’re looking for a challenging, strategy driven, innovative work environment with one of our top global clients, this role is for you! This role is to be based in Nashville, TN.

The Operations Support Manager position, reporting in to the Head of Strategic Projects for North America, will empower and align teams with the knowledge, tools and processes needed to deliver a "Best in Class" food program for a Fortune 5 tech company. This Operations Support Manager role offers an outstanding opportunity to drive impactful enterprise-wide business initiatives with a Top 5 tech partner. Specifically, the Operations Support Manager will lead operational and project initiatives touching any combination of food service, enterprise-wide process change and/or large scale solution delivery across 100 campuses throughout the country. Each initiative is carefully selected to achieve a significant return for our clients and the company. A successful candidate will lead the complete life cycle of key initiatives and drive vital change throughout.
 
Positions at this location may require a COVID-19 vaccination and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. 

Responsibilities:

  • Bridge communication and streamline execution of deliverables between the Strategic Projects and Operations departments
  • Initiate processes and ensure proper workflow throughout the full lifecycle of operational and project initiatives
  • Create learning and development solutions (e.g. job aids, peer to peer knowledge sharing, skill/competency checkpoints) to ensure ongoing learning and development needs of employees and leaders are met
  • Organize, coordinate, deliver and facilitate key learning and development courses and/or train the trainer sessions for critical initiatives 
  • Document and analyze information and processes to solve critical business issues
  • Proactively communicate details across all levels of the organization and across multiple departments in a clear and concise manner
  • Build internal and external business relationships vital to the success of the portfolio
  • Resolve and/or advance issues in a timely fashion
  • Identify, assess and minimize risks throughout operational and project initiatives
  • Create and maintain documentation pertinent to the process, project or initiative including but not limited to, meeting notes, status reports, work plans, presentations
  • Understand team dynamics and adapt management methodology as needed to ensure success
  • Identify opportunities for improvement and make recommendations for change; identify flaws in logic or assumption errors
  • Improve department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to contribute to job accomplishments 
  • Update job knowledge by participating in informative opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Qualifications:

  • Bachelor’s degree required
  • Course work in business administration or communications desired
  • A minimum of 6 years of work experience
  • A minimum of 2 years managing operations support
  • A minimum of 2 years in the learning and development space ideally having      experience with curriculum design and facilitation
  • Proven track record to define and implement change strategies
  • Proven ability to influence and manage external resources in a highly matrix’d environment
  • Proven ability to address opposing priorities within a single project with a positive, can-do demeanor
  • Proven business analytical capabilities to solve sophisticated business issues
  • Proven ability to work efficiently and effectively under pressure in a fast-paced environment
  • Excellent oral and written communication skills needed to connect with all levels of the organization
  • Proficiency in Microsoft Office/project management programs (Smartsheet)
  • Travel as needed (less than 25%)

Apply to Eurest today!

Eurest is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Associates at Eurest are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 1092617

Eurest 

COURTNEY NEAL 

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