Job Summary:

The IT Project Coordinator based in Charlotte, NC is responsible for supporting the Project Team in business analysis, business process improvement, and project management services to deliver business operations enhancements through the deployment of technology solutions. The IT Project Coordinator is a member of a dynamic team charged with understanding and documenting the current "As-Is" operations of various business and systems processes; defining functional requirements; analyzing current and prospective system solutions; architecting "To-Be" process and systems; and developing/leading project plans to deliver improved operations and efficiencies to the organization. 

This position works with internal and external stakeholders and teams to gain consensus on scope and deliverables. Projects vary and may include system and enterprise application cloud migrations and implementations, cross-functional process improvement initiatives, new software product implementations, disaster recovery exercises, IT integration projects for new business acquisitions, and infrastructure/security projects.

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Description

Responsibilities:
* Create and maintain all project documentation pertinent to the project, including but not limited to, status reports, work plans, presentations
* Document and analyze information and processes to help solve critical business issues
* Coordinates the activities of outside contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service.
* Demonstrate current expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practices
* Liaises with other operational areas in the organization to secure specialized resources and contributions for the project.
* Seek opportunities for improvement and make recommendations for change; identify flaws in logic or assumption errors
* Assist in developing/maintaining project management standards and methodologies 
* Update job knowledge by participating in informative opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Qualifications:
* Bachelor’s degree in computer science, IS, or related field 
* Demonstrated ability leading large initiatives and teams
* Prefer at least three years of project management experience in an information technology environment, including experience in cross-functional project management methods and techniques
* Knowledge of information technology applications, processes, software, and equipment
* Possesses general understanding in the areas of application programming, database, and system design
* Experience working with end-users and technology staff developing requirements for system design and implementation
* Excellent communication skills, articulate, personable, good listener, and excellent writing skills
* Knowledge of Agile and waterfall software delivery methodology
* Experience delivering large projects with significant impact to multiple lines of business that may have cross-functional or inter-departmental implications.
* Experience interacting with business customers at all levels of an organization
* Strong problem solving and analytical skill
* Food Service experience is a plus
* Proficiency in Microsoft Office 
* Travel as needed (approximately 10%)