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Director of Operations

San Francisco, CA | Full Time
15 Days Ago

Job Description

Bon Appetit


Position Title: Director of Operations 


Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!



Job Summary

Job Summary:

We are seeking a Regional Director of Operations to support the dining and environmental services departments within senior living communities in X region, city, state(s).

Key Responsibilities:  

  • Leadership of multiple operations in the senior living setting with total managed volume in excess of $XX million.
  • Develops, recommends, and implements policies and procedures of the region
  • Supports the development and implementation of clinical and resident service programs that meet client and regulatory standards
  • Participates in the sales process for the acquisition of new business
  • Monitors financial reports of the accounts to ensure budgetary compliance
  • Develops and motivates an effective management and clinical staff t
  • Visits units regularly to inspect unit operations to ensure contract compliance  
  • Interfaces with existing clients to maintain client satisfaction and account retention
  • Resolves client, resident ,and associate related complaints
  • Conducts appropriate annual and semi-annual performance evaluations
  • Completes all daily, weekly, and monthly reports as outlined in the corporate policy
  • Projects a high level of customer service at all
  • Trains, motivates, and develops management personnel

Preferred Qualifications: 

  • Bachelor’s degree in Business or Health Care related field, or equivalent related experience 
  • Proven ability to manage a team of six or more?manager-level?team members 
  • Minimum of?two years’ experience in multi-unit foodservice management 
  • Experience with multi-unit foodservice management?with a combined managed volume of $X million or greater 
  • Strong track record of driving?customer satisfaction 
  • Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment 
  • Proven ability to mentor and develop team members 
  • Excellent written and verbal communication skills
  • Strong organizational, problem-solving, and analytical skills
  • Ability to work independently and as a member of various teams and committees
  • Proven ability to handle multiple projects and meet deadlines
  • Strong interpersonal and presentation skills
  • Ability to prepare reports and business correspondence
  • Ability to deal effectively with a diversity of individuals at all organizational levels
  • Good judgment with the ability to make timely and sound decisions
  • Creative, flexible, and innovative team player
  • Commitment to excellence and high standards
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm



Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Click here to Learn More about the Compass Story

Associates at Bon Appetit are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

Req ID:  1092418

Bon Appetit 


Skills for Director of Operations

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Career Path for Director of Operations

The following is the career advancement route for Director of Operations positions, which can be used as a reference in future career path planning. As a Director of Operations, it can be promoted into senior positions as a Divisional Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Operations. You can explore the career advancement for a Director of Operations below and select your interested title to get hiring information.

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