Search By
61 Jobs
Customer Service Manager - Lancaster, PA Compass Group Careers Lancaster, PA | Full Time
29 Days Ago
STORE MANAGER - Lancaster, PA Dollar General LANCASTER, PA | Other
2 Months Ago
Customer Service Representative - Pittsburgh, PA Tempus Unlimited Inc Pittsburgh, PA | Full Time
2 Months Ago
Customer Experience Manager - Wynnewood, PA Five Below Inc Wynnewood, PA | Full Time
2 Months Ago
Field Service Manager (Eastern PA / CT) Kubota Pittsburgh, PA | Full Time
2 Months Ago
Customer Service Manager Advanced Axis, Inc. Abington, PA | Full Time
1 Day Ago
Customer Service Manager KJ's Market Hephzibah, GA | Full Time
5 Days Ago
Customer Service Manager GENERAL RV CENTER Ashland, VA | Other
5 Days Ago
Customer Service Manager AvalonBay Communities Los Angeles, CA | Full Time
7 Days Ago
CUSTOMER SERVICE MANAGER All Ways Caring HomeCare LIBERTY, MO | Full Time
8 Days Ago
Customer Service Manager Rock Region METRO North Little Rock, AR | Full Time
18 Days Ago
Manager Customer Service Atlas Air, Inc Los Angeles, CA | Other
22 Days Ago
Customer Service Manager Hartung Glass Pueblo, CO | Full Time
27 Days Ago
Customer Service Manager Fine Airport Parking Aurora, CO | Full Time
28 Days Ago
Customer Service Manager AALP, LLC Dublin, CA | Full Time
1 Month Ago
Customer Service Manager Altitude Trampoline Park Sanford, FL | Part Time
1 Month Ago
Customer Service Manager RiverSpring Living Bronx, NY | Full Time
2 Months Ago
Customer Service Manager 1616 Holdings Inc Mcmurray, PA | Full Time
2 Months Ago
Customer Service Manager International Paper Cleveland, TN | Full Time
2 Months Ago
Customer Service Manager (Bilingual) Molly Maid of Dunwoody Sandy Springs & East Cobb Sandy Springs, GA | Full Time
2 Months Ago
Customer Service Manager Greif Packaging LLC OH, DE | Full Time
2 Months Ago
Customer Service Manager Budget Car and Truck Rental of Kansas City Kansas City, MO | Full Time
2 Months Ago
Customer Service Manager Duck Creek Technologies Pty Ltd Sydney, FL | Full Time
2 Months Ago
Customer Service Manager Duck Creek Technologies, LLC Rosemont, IL | Full Time
2 Months Ago
Customer Service Manager Springs Window Fashions Waukegan, IL | Other
2 Months Ago
Customer Service Manager Duck Creek Technologies, LLC Remote, VA | Full Time
2 Months Ago
More Search Results

Customer Service Manager - Lancaster, PA

Lancaster, PA | Full Time
Expired

Job Description

Canteen

 

Position Title: Customer Service Manager - Lancaster, PA 

Reports To: District Operations Manager

 

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation.  Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.

Job Summary

Key Responsibilities:  

 

  • Responsible for site visits and client retention
  • Assist branches with grand openings
  • Ensure we are compliant with local and national account standards; review corporate compliance reporting  
  • Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc)
  • Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)
  • Coordinate efforts to improve the customer retention and client experience at the point of sale
  • Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue
  • Drive compliance to merchandising standards
  • Assess performance by location through audit reports (Quarterly District Evaluations)

 

Preferred Qualifications:  

 

  • A Bachelor’s degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable
  • Route management, retail and merchandising experience is preferred  
  • Food & beverage experience
  • Excellent communication skills required
  • Must be able to travel to client sites
  • Must be passionate about providing world class service to our clients and customers

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

 Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

 

Associates a Canteen are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Req ID: 1095547 

Canteen  

MICHAEL SCOTTO-LAVINO 

Skills for Customer Service Manager - Lancaster, PA

The job skills required for Customer Service Manager - Lancaster, PA include Customer Service, Initiative, Communication Skills, Collaboration, Life insurance, Customer Retention etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager - Lancaster, PA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager - Lancaster, PA. Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Customer Service
MORE>>
Job Openings with Skill of Initiative
MORE>>
Job Openings with Skill of Communication Skills
MORE>>
Job Openings with Skill of Collaboration
MORE>>
Job Openings with Skill of Life insurance
MORE>>

Career Path for Customer Service Manager - Lancaster, PA

The following is the career advancement route for Customer Service Manager - Lancaster, PA positions, which can be used as a reference in future career path planning. As a Customer Service Manager - Lancaster, PA, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager - Lancaster, PA. You can explore the career advancement for a Customer Service Manager - Lancaster, PA below and select your interested title to get hiring information.

How to Become a Customer Service Manager

If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.

Step 1 Understand the job description and responsibilities of a Customer Service Manager

Quotes from people on Customer Service Manager job description and responsibilities
02/02/2022: San Antonio, TX
02/12/2022: Monterey, CA
01/27/2022: Muskegon, MI
04/16/2022: Clarksville, TN
02/10/2022: Youngstown, OH

Step 2 Knowing the best tips for becoming a Customer Service Manager can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Manager jobs
02/11/2022: Austin, TX
04/15/2022: Manchester, NH
03/15/2022: Huntsville, AL
03/13/2022: Kennewick, WA
04/16/2022: Detroit, MI

Step 3 View the best colleges and universities for Customer Service Manager

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College