At Compass Coffee our mission is simple: We're Here to Make People's Days Better. Starting with our first café in 2014, we’ve focused on building a community around coffee. Since then, we’ve grown to include cafés in DC and VA, a production space in Ivy City and a nationwide network of coffee lovers that find us online and in grocery stores. As we continue to share our real good coffee, and open new cafes throughout the DMV, at the heart of it all is our people.

We’re looking for Supervisors to join us in our mission of making real good coffee and making people’s days better.

What does that mean for you?

Ensure the successful operation of the café by creating and maintaining an excellent customer experience. You’ll be responsible for fulfilling our mission of making people’s days better, leading by example, delegating effectively, and embodying our Ways of Being:

Welcoming: Creates a welcoming and inviting café experience for every customer

Accommodating: Maintains composure and navigates stressful or unusual situations or customer requests in a manner that enhances Compass Coffee’s reputation for excellent service.

Considerate: Demonstrates genuine caring and empathy for customers, team and community.

Dependable: Can be trusted to lead a team and correctly accomplish tasks in a timely manner.

Knowledgeable: Demonstrates a thorough understanding of our menu and café operations

Teachable: Absorbs and implements new information and seeks opportunities to learn and grow as a barista and leader.

Integrity: Consistently lives our Ways of Being while fulfilling our mission and upholding our values.

You Are:

• A coffee lover! That includes drinking it, making it and talking about it
• Comfortable starting a conversation with anyone - ready to make every customer into a regular
• Energized by a fast-paced team dynamic
• A problem solver, someone that looks for ways to help your team and customers
• Looking to develop new skills, someone that asks questions, receptive to feedback
• Comfortable providing feedback and ensuring standards are upheld
• Ready to learn and grow with a company that is still learning too
• Someone that maintains a positive attitude in a changing environment
• Able to work a mix of opens, closes & weekend shifts

Your Life And Career At Compass:

• Paid Training
• Classes to develop further knowledge of coffee and roasting
• All-team activities and opportunities to connect with those in other cafés and departments
• 30% Employee discount on all food, merch and coffee. Free drinks while on shift
• Transparent growth and pay opportunities
• Benefits package for all eligible full-time employees (including medical, 401k).
• Pay of 20/hour for Supervisor with opportunities for tenure raises and training bonuses
• Guaranteed wage, your pay rate is not dependent on tips

Compass Coffee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Benefits details contained in the post are subject to change. Employees should refer to the most recent copy of Upward Bound for current policies.

Job Ref: 2023-04-14

We believe that real good coffee will always point you in the right direction. Compass Coffee is a coffee roaster founded in 2014 in Washington DC’s historic Shaw neighborhood. With cafés in DC and Virginia we focus on making people's days better and building community around coffee, one cup at a time.