Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. Working Arrangement Hybrid Job Description Ideal candidates will be part of a team that will effectively process and analyze multi- state US payroll data for 5,500 employees on a biweekly and weekly basis. They will be professional, organized, have strong attention to detail, while maintaining a confidential work environment. The Payroll Coordinator must have in depth knowledge of payroll wage and hour laws, federal, and state tax laws as well as familiarity with all types of pre and post-tax benefits, 401K, and leave of absences rules and regulations. Individual Responsibilities: Payroll Transaction Processing – 70% Calculate and process transactions included in the Gross to Net payroll Termination Pay (voluntary & involuntary); vacation on terminations Leave payments STD and LTD Overpayments & recovery Prepare file loads for payroll input Create on-demand checks and ACHs for off-cycle payments Set up Garnishments Tier 1B Escalation – 30% Research, resolve and respond to escalated Tier 1B payroll inquiries through managing payroll cases from HR call center Job Requirements: 4 years full cycle Payroll Processing experience Supported a minimum of 1000 employees in a fast-paced environment Supported a large selection of states across the US Experience with large 3rd party payroll providers like ADP, PeopleSoft, Ulti Pro Excellent organizational & time management skills Attention to detail, accuracy, efficiency, and ability to handle multiple priorities Ability to follow complex oral & written direction and excellent problem-solving skills Good verbal & written communication skills Advanced knowledge of payroll processing, tax principles, wage & hours legislation Preferred requirements: CPA or APA Certification or in progress Supported Multiple countries (US and Canadian) Intermediate knowledge of Excel (VLOOKUP, Sum if, nested formulas, etc.) Experience with ADP Global view as a processing services client Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today. About John Hancock and Manulife John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com. One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans. Additional information about John Hancock may be found at johnhancock.com. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. EEO is the Law I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency