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3 Loan Servicing Specialist Jobs in Lenexa, KS

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CommunityAmerica Credit Union
Lenexa, KS | Full Time
$35k-46k (estimate)
3 Months Ago
TrueAccord
Lenexa, KS | Full Time
$49k-63k (estimate)
1 Week Ago
Mainstreet Credit Union
Lenexa, KS | Full Time
$42k-53k (estimate)
11 Months Ago
Loan Servicing Specialist
$35k-46k (estimate)
Full Time | Banking 3 Months Ago
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CommunityAmerica Credit Union is Hiring a Loan Servicing Specialist Near Lenexa, KS

Summary

This role will focus on document imaging and loan transaction corrections and be responsible for learning and exhibiting proficiency in various other Consumer Loan Servicing functions including but not limited to imaging and record retention, payment reversals, late fee waivers, quoting and posting loan payoffs, posting refunds for ancillary products, lien perfections, lien releases. Cross-training is required in all job functions within the Loan Servicing department to maintain coverage for all workflows. Communication, attention to detail, accuracy, and efficiency are vital in this role to protect the Credit Union’s assets in the consumer loan portfolio.

Duties & Responsibilities

  • Daily scanning and/or uploading of all documents for Consumer Lending as well as those received from other departments and branches.
  • Responsible for the imaging of all account documents as well as retro scanning of older documents requiring record retention.
  • Maintain loan file room, managing requests for consumer, home equity and first mortgage loan files and fulfilling request for copies of loan documents.
  • Monitor daily loan reports to recognize and correct exceptions. These include but are not limited to Transactions, Modifications, Payment Recalculation, and Maintenance Activity.
  • Process requests received (via mail, email, phone, or otherwise) and utilize the Credit Union’s CRM and Core System to document loan servicing activity and to track activity status for ensuring proper follow-up and case closure.
  • Accurate resolution of loan transaction errors through payment reversals, payment recasts, loan fee refunds, and billing adjustments.
  • Timely processing and posting of loan payoffs, total loss settlements, and ancillary product refunds.
  • Effectively interact and communicate with members and front-line staff regarding questions about loan transactions and other loan servicing functions.
  • Work with other Credit Union departments to ensure workflows and processes are providing the best service to members.
  • Actively participate in department discussions and projects to improve loan servicing processes.
  • Provide bench strength throughout Loan Servicing, including backup for loan payoff quoting for all loan types, posting payoff checks for all loan types, preparing lien releases for consumer loans, preparing mortgage releases and subordinations for home equity loans.
  • Perform other duties as assigned.
  • Maintain Kansas Notary Public.

Requirements

Education and Experience Requirements:

  • High School diploma or equivalent is required.
  • Two (2) or more years related experience in a financial institution in a loan servicing role with demonstrated experience in and knowledge of record retention and loan transactions. 

Required Knowledge, Skills and Abilities:

  • Knowledge of Credit Union products and services
  • Accuracy and attention to detail is vital
  • Strong time management skills
  • Ability to maintain and organize workloads in accordance with service level agreements
  • Maintain member information in complete confidence
  • Demonstrate behaviors that are consistent with the Credit Union’s core values
  • Promote honest and open communication throughout the credit union
  • Experience with loan accounting
  • Familiarity with state legal requirements for perfecting and releasing liens for vehicle and home equity loans
  • Ability to communicate effectively and professionally with members, internal customers and external vendors via phone, e-mail or in person
  • Ability to communicate effectively in writing and orally
  • Ability to resolve interpersonal conflict and miscommunications
  • Working knowledge of Microsoft Office Suite
  • Must be able to be bonded

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$35k-46k (estimate)

POST DATE

12/09/2022

EXPIRATION DATE

02/15/2023

WEBSITE

communityamerica.com

HEADQUARTERS

Kansas City, MO

SIZE

50 - 100

INDUSTRY

Banking

Show more

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The job skills required for Loan Servicing Specialist include Loan Servicing, Consumer Loans, Microsoft Office, Attention to Detail, Accounting, Mortgage Loans, etc. Having related job skills and expertise will give you an advantage when applying to be a Loan Servicing Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Loan Servicing Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Loan Servicing Specialist positions, which can be used as a reference in future career path planning. As a Loan Servicing Specialist, it can be promoted into senior positions as a Loan Servicing Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Loan Servicing Specialist. You can explore the career advancement for a Loan Servicing Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Loan Servicing Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Loan Servicing Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Loan Servicing Specialist job description and responsibilities

Loan servicing specialist ensures all loan servicing disclosures are completely error free.

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Loan servicing specialist executes quality control measures with respect to loan servicing.

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Reviews completed audit disbursement, loan reconciliation and reports.

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Loan servicing specialists are responsible for the processing and approval of new loan applications, and for managing existing loan accounts.

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Loan servicing specialists are responsible for the day-to-day management of mortgage, and other types of loans.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Loan Servicing Specialist jobs

Acquire a high school diploma, trainings, and certifications to be a loan servicing specialist.

04/16/2022: Miami, FL

Loan servicing specialists can earn certifications to gain more theoretical knowledge of their responsibilities and further their career advancement opportunities.

02/25/2022: Fort Smith, AR

Gain knowledgeable about prepayments, payoffs, adjustable rate loans, credit reporting, and lien perfection.

05/08/2022: Kansas City, KS

Maintain knowledge of available loan products, processing procedures, and underwriting.

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Obtain an understanding of underwriting loans to meet secondary market guidelines.

04/28/2022: Albany, GA

Step 3: View the best colleges and universities for Loan Servicing Specialist.

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