CCI Health Services is a group practice, empowering patients to partner with staff for an unparalleled healthcare experience. Through integrated teams in a learning environment, we deliver high-quality, affordable, care to every patient during all stages of life.

We are an approved FQHC for the NHSC loan repayment program (with an HRSA score of 19).**NHSC Student Loan Repayment Program recognizes CCI Health Services as an approved FQHC participant. Learn more: National Health Service Corps Students to Service Loan Repayment Program Application and Program Guidance (hrsa.gov)

As a member of the health center’s integrated care team, the Dental Assistant will fulfill the following KEY FUNCTIONS AND RESPONSIBILITIES towards the provision of patient-centered, coordinated patient care:

• Sterilizing dental instruments and equipment for each patient.
• Organizing and laying out instruments for Provider’s use.
• Handing instruments and other materials to Provider during procedures.
• Providing patient care and assistance to Provider as needed.
• Taking X-Rays of patients’ teeth.
• Make appointments, answer telephones and questions, making follow-up calls.
• Process billing and collections.
• Collecting and recording patient health histories, taking blood pressure and pulse.
• Scan Dental Forms in Dentrix.
• Process and Follow up on Referrals.
• Deliver patient oral care instructions.
• Complete Dental Charting on Dentrix software.
• Conduct pre-visit planning and set up trays for the following day.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of sterile procedures; cleaning specifications of various dental equipment, fixtures, utensils, and related materials.
• Knowledge of supplies, equipment, and maintaining quality control standards.
• Knowledge of methods, procedures, and protocols for the handling and disposing of hazardous waste materials.
• Excellent customer service skills.
• Ability to foster a positive work environment.
• Excellent computer skills.
• Ability to make appointments, answer phones and questions, and contact patients for follow-up.
• Ability to process billing and collections.
• Provide a positive attitude and behavior.

MINIMUM QUALIFICATIONS:

• License to operate X-Ray equipment in the state of Maryland.
• Dental Assistant licenses are a plus.
• Current CPR certification.
• High School diploma or equivalent.
• Ability to relate to culturally diverse patients and community.

Working Conditions:

• Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
• The ability to distinguish letters and symbols, as well as the ability to utilize telephone, computer terminals and copiers is required.
• May be asked to lift to or about 25 pounds.
• Work under stressful conditions within a controlled enclosed environment daily. The work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment. Required to wear scrubs and occasionally protective barrier clothing during training. This can become uncomfortable in a warm, high humidity room.
• ADA Category. This position may require prolonged periods of sedentary, standing, and/or walking for more than eight (8) hours per day. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination normally associated with the practice of modern oral hygiene will be performed on a repetitive basis. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
• OSHA Category. Clinical environment. Possibility of exposure to chemicals and infectious body fluids e.g., HPV, HIV, HEP C, HSV.

CCI Health Services is a 49-year-old Federally Qualified Health Center is a diverse and inclusive workplace that serves 60,000 medical patients and Women Infant’s & Children (WIC) participants in Montgomery and Prince George’s Counties. As a 501(c)3 non-profit, CCI is committed to providing high-quality, affordable primary healthcare to every patient across all life stages. Visit www.cciweb.org for more information.