As a member of the Community Care Partners’ Information Technology Department, the Network Administrator is responsible for the maintenance, reliability, availability, and security of the Community Care Partners network. They are also responsible for the successful mergers and acquisitions lifecycle. The Network Administrator has experience in network backup, maintenance of local area networks (LAN), wide area networks (WAN), and network security measures.
Essential Functions and Responsibilities:
Collaborate with Community Care Partners implementation partners for mergers and acquisitions.
Perform IT Due Diligence.
Coordinate, implement, and monitor the installation/configuration of network requirements.
Plan, implement, and monitor the installation of hardware, software, phones, and peripherals.
Install, maintain, troubleshoot, and repair wireless access points, routers, switches, and firewalls, including site-to-site and client VPN connectivity.
Plan, implement, and monitor network security and system access requirements.
Collaborate with vendors and partners to ensure success.
Maintain and administer computer networks and related computing environments, including computer hardware, system software, applications software, and configurations.
Monitor performance of computer networks, and coordinate computer access and use.
Recommend changes to improve systems and network configurations and determine hardware and software requirements.
Resolve helpdesk escalations that have been prioritized above Tier II.
Provide evening and weekend work when on call.
Performs other duties as assigned.
Requirements and Qualifications:
Education: A high school diploma/GED is required. A college degree in IT is preferred.
Certificate/License: CCNA, CCNE, or similar preferred.
A minimum of three (3) years of networking, firewall configuration, maintenance, analysis, and troubleshooting experience is required.
Proficiency with WAN/LAN Layer 2/3 switching/routing network design, implementation, and troubleshooting.
Familiarity with network and routing protocols and services such as: TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP, HTTPS, SSL, NTP, DNS, BGP, VLT, MPLS, QoS, OSPF, Wireshark.
Microsoft Server experience preferred.
Experiencing using a Helpdesk ticketing system.
Cisco Meraki configuration and troubleshooting.
VOIP experience preferred.
Experience working with ISP and other vendors to interconnect networks.
Understanding of IT project management.
Demonstrated effective written, verbal, and electronic communication that is professional in both content and delivery. Demonstrated ability to gain the trust and respect of the providers, staff, and peers. Effectively models interpersonal and problem-solving skills to aid in resolving issues in a timely manner. Ability to work as a team member. Ability to take initiative and exercise independent judgment, decision-making, and problem-solving expertise. Strong interpersonal skills.