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Customer Success Manager | Associate Account Executive
Commercial Energy San Francisco, CA
$116k-151k (estimate)
Full Time | Specialty Trade in Construction 9 Months Ago
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Commercial Energy is Hiring a Customer Success Manager | Associate Account Executive Near San Francisco, CA

Customer Success Manager | Associate Account Executive
Office Location: Oakland, CA


Commercial Energy is hiring! Do you want to:

  • Earn recurring income that grows by double digits each year?
  • Become an expert in the energy industry?
  • Develop your sales skills?
  • Work with a passionate team who is making a positive impact for California businesses?

If this sounds like you, read on!

Why join our team? These are just a few of the reasons!

Compensation

  • Competitive base salary and uncapped commissions.
  • Start with a large book of business ($5M), creating immediate opportunity for recurring revenue.
  • Year one on-target-earnings (OTE) are $130k-$150k, with 20% growth year-over-year.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) with a company match (First 3% of salary is matched 100%, next 3-5% is matched 50%. You are 100% vested at 3 years).

Work Life

  • 4 weeks PTO to start plus 7 holidays!
  • Hybrid work schedule – 3 days in the office and 2 days remote/field.
  • Full home office setup provided.

Career Development

  • 6-week onboarding program (including a training bonus) covering industry, sales, and clients.
  • Ongoing career development – in areas you choose.
  • Weekly 1:1 coaching/mentoring with sales leadership.
  • Education assistance paid.

Stable Company & Industry

  • History of thriving through economic cycles – including recessions.
  • 25 years of growth, including over 3,000 clients, a 94% client retention rate and over $150M in profitable revenue.

Culture & Extras

  • Performance-based culture, including clear goals, transparent metrics, monthly commissions and bonuses, and ongoing development.
  • 20 annual paid hours to participate in community service activities.
  • Charitable contributions matched by the company up to $1500 annually.
  • Extensive menu of health plans to choose from.
  • Free weekly lunches in the office.
  • On-site gym.
  • State of the art sales tools.

About Commercial Energy

We are a family and employee-owned energy management company who takes great pride in helping our clients manage their energy spend while lowering their environmental impact.

For the past 25 years, we have been successfully advising diverse businesses on how to lower and control their energy cost and consumption while providing greener alternatives – with no capital investment required from our clients. We now have over 3,000 clients, a 94% annual client retention rate, and over $150M in profitable revenue. We plan to double that revenue in the next 5 years!

 What does an Account Manager do?

  • Renew and identify additional energy solutions for existing accounts.
  • Develop relationships with both new and existing clients.
  • Proactively assess, clarify, and validate customer needs.
  • Prepare and deliver offerings that position Commercial Energy as the best value to our clients and prospects.
  • Diligently manage and utilize our customer analytics through Salesforce.
  • Learn every day about the rapidly changing Energy industry.
  • Build a robust network of business contacts within your assigned territory.

Qualifications We’re Looking For

  • 3 years b2b sales experience, preferably selling a strategic solution.
  • Proven success working in a high-activity sales environment, holding 10-15 meetings per week.
  • Strong math skills.
  • Bachelor’s degree from a 4-year university.

Next Steps?

  1. Click on the blue “Apply” button below to upload your resume.
  2. If your background seems like a fit, you will be contacted by our Talent team, to set up an initial meeting. In this meeting, we will talk about your background, your future goals, and what Commercial Energy has to offer.

“We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”#ZR

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$116k-151k (estimate)

POST DATE

07/28/2022

EXPIRATION DATE

01/06/2023

WEBSITE

commercialenergy.net

HEADQUARTERS

WORCESTER, MA

SIZE

25 - 50

FOUNDED

1997

TYPE

Private

CEO

DONALD HOOGASIAN

REVENUE

$10M - $50M

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About Commercial Energy

Commercial Energy supplies energy devices for energy consumption metering, supplying utility monitoring systems for home and industries.

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The following is the career advancement route for Customer Success Manager | Associate Account Executive positions, which can be used as a reference in future career path planning. As a Customer Success Manager | Associate Account Executive, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager | Associate Account Executive. You can explore the career advancement for a Customer Success Manager | Associate Account Executive below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Manager job description and responsibilities

Having a customer success manager overseeing the onboarding process helps with retention.

01/03/2022: Pueblo, CO

Customer success managers should have strong organization and presentation skills, but those things can be taught.

12/19/2021: Modesto, CA

They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.

02/13/2022: Everett, WA

Take time to understand what each customer needs and help customers take the shortest route possible.

01/23/2022: San Jose, CA

The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.

01/07/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Manager jobs

Customer success managers are both salespeople and support professionals.

12/15/2021: Las Cruces, NM

During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products

01/02/2022: Longview, TX

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.

02/21/2022: Pueblo, CO

Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

12/22/2021: Temple, TX

Customer Success Managers must be strong, natural advocates.

02/15/2022: Clearwater, FL

Step 3: View the best colleges and universities for Customer Success Manager.

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