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commercetools
Durham, NC | Full Time
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Pearson
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Site Reliability Engineer
commercetools Durham, NC
Full Time 8 Months Ago
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commercetools is Hiring a Remote Site Reliability Engineer

commercetools - we are:

  • The competitive sort: We didn’t become the fastest growing, highest-ever-valued SaaS software company in digital commerce with nearly 100% year-over-year growth by sitting on the sidelines.
  • Inspired: Continually exploring what’s possible — the innovators of headless commerce, the visionaries behind MACH — our patented tech has radically disrupted the world of enterprise ecommerce software - and we are just getting started. 
  • Valued: Smart, strong, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of caring.
  • Driven: We push the limits, technology, and ourselves to retain the trust of some of the world’s leading and fastest growing brands every single day.

The Opportunity:

Our team is focused on optimizing, scaling and securing the multi-cloud infrastructure resources supporting the core commercetools services, across all of our global environments. We leverage IaC (Terraform), GitOps (primarily GitHub Actions), and secret management services (Vault GSM) to securely automate the deployment and maintenance of cloud resources. If you join us, you’ll work closely with other SRE teams, as well as product teams across the organization, to continuously improve and expand our cloud environments. 

Your Mission:

  • Manage the global cloud environments supporting automate cloud infrastructure deployments and maintenance
  • Developing tools and methods to scale that automation, accounting for drift and evaluating for security best practices
  • Implement monitoring to ensure security standards across cloud environments
  • Collaborate in designing, analyzing, and optimizing global cloud infrastructure
  • Participate in on-call rotation
  • Work closely with development teams on projects as the expert on reliability, performance, and security
  • Participate in pair programming and provide consistent code reviews

What you need to succeed:

  • Knowledge of industry standard security practices (CIS, Vault)
  • Experience running production workloads in a major cloud provider (AWS, GCP)
  • Experience using IaC tooling (Terraform)
  • Comfortable writing automation tooling in Python and/or Golang
  • Analytical mindset and practiced in root cause analysis
  • Strong time management skills
  • Ability to communicate in written and spoken English
  • Experience working in an international and distributed team
  • Experience with Kubernetes and familiar with the ecosystem
  • Familiar with Agile methodologies
  • Natural collaboration skills and a focus on continuous improvement

Nice to have:

  • Operational experience with Hashicorp Vault at scale
  • MongoDB and ElasticSearch operational experience

Tech at commercetools:

We Are Open Source And Innovative By Design

🚀 We make rapid progress by being early adopters of React, Scala, and GraphQL

📋 We share & contribute to the open source community: https://github.com/sangria-graphql

⚙️ We <3 Automation and Machine Learning

We care about your Growth and Well-being

☀️ Remote Work: Up to 60 days/year from a country different from your base country

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated staff

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

For US-based roles

🩺 Well-Being: 100% employer-covered medical, dental, and vision insurance for staff and dependents

🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering

💰 Prepare For Your Future: 401k with company match

👐 Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more!

💪 Our differences make us stronger 

We believe that our diversity makes us a stronger team. We hire great people from a wide variety of backgrounds - not just because it’s the right thing to do, but because it makes us better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

💲 Our target compensation for this role is $150,000 - $170,000 OTE total compensation, but we are flexible based on experience and skill level.

Are you ready? Come grow with us!

🔍 Are you looking for something else? Check out our Career Page and our Website for more information.

Job Summary

JOB TYPE

Full Time

POST DATE

08/28/2022

EXPIRATION DATE

11/22/2022

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The job skills required for Site Reliability Engineer include Futures, Root Cause Analysis, Continuous Improvement, Agile, Python, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Site Reliability Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Site Reliability Engineer. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Site Reliability Engineer positions, which can be used as a reference in future career path planning. As a Site Reliability Engineer, it can be promoted into senior positions as a Corrosion Engineer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Site Reliability Engineer. You can explore the career advancement for a Site Reliability Engineer below and select your interested title to get hiring information.

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If you are interested in becoming a Site Reliability Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Site Reliability Engineer for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Site Reliability Engineer job description and responsibilities

Similarly to the point above, a site reliability engineer can expect to spend time fixing support escalation cases.

03/16/2022: Little Rock, AR

More times than not, site reliability engineers will need to take on-call responsibilities.

01/31/2022: Lexington, KY

Focuses on the reliability of behind-the-scenes systems that help make other teams' jobs more efficient.

02/24/2022: Tuscaloosa, AL

Site reliability engineers may have to spend a considerable amount of time fixing cases related to support escalation.

02/25/2022: Manchester, NH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Site Reliability Engineer jobs

The objective was to ensure service reliability and availability within operations management.

12/28/2021: Lima, OH

Step 3: View the best colleges and universities for Site Reliability Engineer.

Butler University
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Princeton University
Providence College
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