Care Manager

Our La Crosse Team is looking for a Care Manager to join their them!

As a Care Manager or as we like to call it Community Resource Coordinator (CRC), you will be responsible for partnering with your fellow colleagues to provide top quality care to our members. They are looking to you in providing assistance when it comes to living their daily lives.

Some responsibilities will include the following:

• Learn what is important to the member and support them in achieving it
• Partner with a Health and Wellness Coordinator (RN), and collaborate on an ongoing basis regarding the member and their plan
• Perform face-to-face social-related assessments for members upon enrollment and at least every 6 months thereafter in the member's setting
• Coordinate, perform, and track quarterly face-to-face visits and monthly phone contacts
• Participate in the development and ongoing review and coordination of the member's plan of care
• Take the lead in areas related to social, community integration, employment, housing, and non-health related issues
• Educate on and promote prevention/wellness and mitigate risk when assessed
• Document activity and complete paperwork as required
• Traveling will be required and eligible for mileage reimbursement

What’s in it for you by joining the Inclusa team?

• Flexible employment model: Our core business hours are Monday - Friday 8:00 am - 4:30 pm and we encourage local remote work options, that means working where it's most convenient for you to get the work done
• Various paid time off through accrued PTO time & 10 recognized holidays – Good Friday, Black Friday, Christmas Eve, and New Year's Eve just to name a few of our unique paid dates off and additional floating holidays
• Mileage Reimbursement
• Customize your insurance needs - medical, vision, and dental options to fit your family
• Life insurance covered 100% by Inclusa
• Short term and long-term disability insurance covered 100% by Inclusa
• Financial perks – 401K plan is dollar to dollar matched up to 4%
• Casual dress code policy – dress appropriately per your schedule
• Our members – the biggest benefit of all is that you are making a difference by supporting members in your local community

**Please be advised that Inclusa, Inc. employees will become employees of Humana, Inc. on 1/1/2024 pending government approval of Humana’s proposed acquisition of Inclusa’s Family Care operations.

What’s in it for you by joining the Inclusa team?

• Flexible employment model - remote work options wherever it's most convenient to get the work done!

• Work/life blend - we operate Monday - Friday 8:00 am - 4:30 pm and understand our new normal work environment may include new co-workers (like family members, fur kids, roommates, etc.) AND that's ok!

• Various paid time off through accrued PTO time & 10 recognized holidays – Good Friday, Black Friday, Christmas Eve, and New Year's Eve just to name a few of our unique paid dates off, in addition to extra floating holidays!

• Customize your insurance needs - medical, vision, and dental options to fit your family.

• Life insurance covered 100% by Inclusa.

• Short term and long-term disability insurance covered 100% by Inclusa.

• Financial perks – 401K plan is dollar to dollar matched up to 4%.

• Casual dress code policy – dress appropriately per your schedule. 

• Our members – the biggest benefit of all is that you are making a difference by supporting members in your local community.

Passion Giving back to those most in need = Fulfilling your life’s best work! It just makes sense!

Inclusa serves communities across Wisconsin, through the provision of a person-centered and community-focused approach to long-term care services and supports for over 15,000 Family Care Members across its 68-county service region.  For two decades, Inclusa has offered the Family Care benefit to eligible elders and adults with disabilities. As a values-based organization, devoted to building vibrant and inclusive communities, Inclusa deploys a unique approach to managed care with a focus on the belief in everyone.   With 30 offices throughout the state and a growing workforce, Inclusa has created a workplace founded on the belief in the strengths, gifts and contributions of everyone, where all people can explore and pursue employment possibilities.  

Here at Inclusa, every position is essential in supporting Inclusa’s:

Vision:  Inclusa empowers people to explore and achieve life’s possibilities.

Mission:  In order to maximize health outcomes, Inclusa proactively partners with others to build vibrant and inclusive communities that offer people dignity, choice, and connections.

Values:  Partnership, Respect, Innovation, Integrity, Development, and Excellence.

Deadline Date:  We will be accepting applications for this position until filled.

Questions about this rewarding role can by answered by contacting our Talent Acquisition Specialist, Maddie Stilwell at Maddie.Stilwell@inclusa.org. We can provide shadowing opportunities upon request.