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Front Desk Agent | Full Time | Hotel Zoso, Palm Springs, CA
Columbia Hospitality Palm Springs, CA
Full Time | Accommodations 7 Months Ago
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Columbia Hospitality is Hiring a Front Desk Agent | Full Time | Hotel Zoso, Palm Springs, CA Near Palm Springs, CA

Front Desk Agent | Full Time | Hotel Zoso, Palm Springs, CAMaster multitasker. Memory Maker. No two days are the same: delight, problem solve, and make the day for our incredible guests. You thrive in a fast-paced and dynamic environment, responsible for efficiently handling guest check-in and check-out processes including room credits, keys, guest issue resolution and special requests. Support the Guest Services and the Front Office team with financial and service-related tasks to create unique and meaningful experiences for guests who can’t wait to return. “People never forget how you made them feel.”Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. The Perks *Eligibility of perks is dependent upon job status Get Paid Daily (Make any day payday)Paid Time Off & Holiday Pay (Because Balance Matters)Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA PlansDiscounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Yes, Discounted Travel!)Task Force Work Opportunities (Grow your career in idyllic locations across the globe)Values Based Culture (#OMGLIFE)Culture Add (Creating Space for Fresh Perspectives)Referral Bonus (Get Paid to Recruit)Employee Assistance Program“Columbia Cares” Volunteer OpportunitiesCommittee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)Online Learning Platform to Help You Develop!The Brass TacksPossesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards. Be knowledgeable and proficient with the property management system. Operate the PBX and Radio paging system according to procedures. Establishes appropriate credit at time of guest check-in; issues room keys and familiarizes guests with the services and areas of the property. Manages guest issues effectively, keeping in mind both the guest’s needs and business objectives. Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed. Conduct adequate follow-up with both guest and fellow team members. Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest. The Nitty GrittyPrevious hospitality or customer service experience preferred. Previous experience in cash handling & computerized Point of Sale system preferred. Strong written and verbal communication skills required Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Accountability | Creativity | Enthusiasm | Honesty | Inclusion | RespectColumbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

POST DATE

08/19/2022

EXPIRATION DATE

10/10/2022

WEBSITE

columbiahospitality.com

HEADQUARTERS

TUCSON, AZ

SIZE

50 - 100

FOUNDED

1995

TYPE

Private

CEO

ED SCHWITZKY

REVENUE

$5M - $10M

INDUSTRY

Accommodations

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About Columbia Hospitality

Columbia Hospitality is a hospitality management and consulting company specializes in the management of conference centers, boutique hotels & resorts

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The job skills required for Front Desk Agent | Full Time | Hotel Zoso, Palm Springs, CA include Customer Service, Guest Service, Front Office, Cash Handling, Transportation, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent | Full Time | Hotel Zoso, Palm Springs, CA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent | Full Time | Hotel Zoso, Palm Springs, CA. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent | Full Time | Hotel Zoso, Palm Springs, CA positions, which can be used as a reference in future career path planning. As a Front Desk Agent | Full Time | Hotel Zoso, Palm Springs, CA, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent | Full Time | Hotel Zoso, Palm Springs, CA. You can explore the career advancement for a Front Desk Agent | Full Time | Hotel Zoso, Palm Springs, CA below and select your interested title to get hiring information.

If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

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A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

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The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

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Desk Clerks typically study at similar levels compared with Front Desk Agents.

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Make checklists and to-do lists.

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Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

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Step 3: View the best colleges and universities for Front Desk Agent.

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