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1 Warranty Administrator Job in Wind Gap, PA

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Colton RV
Wind Gap, PA | Full Time
7 Months Ago
Warranty Administrator
Colton RV Wind Gap, PA
Full Time | Retail 7 Months Ago
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Colton RV is Hiring a Warranty Administrator Near Wind Gap, PA

  • Do you have a strong attention to detail with organizational skills?
  • Like working to resolve issues?
  • Are you looking for a place that you can make a difference for customers and your fellow team members?

If you answered yes, keep reading about this exciting new opportunity at COLTON RV!

Colton RV is seeking a Warranty Administrator, based out of our Wind Gap, PA Facility. As the Warranty Administrator, you oversee all activities concerned with warranty processing and promptly submit manufacturer and after-market warranty claims and the resulting collection of all warranty revenues. This role is critical to the overall cash flow and profitability of the dealership, and we need a detail-oriented candidate who can manage warranty processing effectively.

At Colton RV, we exist to provide an amazing experience to our employees and customers. We thrive on being Hungry, Humble & Smart both in our actions and interactions with our co-workers, and customers alike. We know that you can do this!

Your accountabilities include:

  • Prepare, submit, and follow up on warranty claims
  • Assist with body shop warranty claims and follow up on outstanding claims
  • Reconcile all warranty receivables and work with the accounting department to obtain payments
  • Follow up on all warranty receivables to ensure payment in a timely manner, contacting customers as needed to schedule appointments for special order parts
  • Keep track of all warranty parts by noting the repair order number, date of replacement and date on which part may be disposed
  • Maintain all service and customer records as required by the warrantor
  • Check in new units from factory and noting defects and creating work orders
  • Uphold the highest ethical standards.
  • Obtain any needed warranty or customer authorization prior to working on unit including taking of pictures, faxing in for authorization or any / all procedures as prescribed in the manufacturer’s warranty policy & procedure manuals
  • Keep current of all factory recalls & announcements
  • Work alongside shop foremen, warranty clerk, lead technicians and service advisors to enhance customer's service experience

To be successful you will need:

  • Valid Driver’s License and acceptable driving record
  • Previous warranty administrator experience is a plus, but not required
  • Proficient MS Office knowledge; computer software and internet proficiency
  • Must be detail oriented and have strong organizational/sequencing skills
  • Excellent verbal, written communication, and computer skills
  • Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in person
  • Ability to accept additional tasks, duties and/or direction from management
  • Requires some bending, climbing, kneeling in order to take photographs of various areas on an RV

What’s in it for you?

  • Competitive pay
  • Commission and/or bonuses where applicable
  • Medical & Dental
  • 401K Match
  • Paid Vacation & Holidays
  • Yearly Profit Sharing Bonus
  • Training & Travel
  • Employee Purchase Program
  • Employee Borrow Program (Borrow a Camper and Go Camping)

About Colton RV

In 1962 “Old-Boy” Bill Colton started an Auto Upholstery Business where he focused on the custom interiors of the most rad-ist vans of the 60’s, 70’s and 80’s. A cultural shift in the early 90’s away from the rad interior custom van market led to a new opportunity for Old Boy's two sons, Chris and Jim.

The growing camping culture in the U.S. created a need for more RV dealerships and the Colton boys jumped in with both Feet. Growth of what we know today as Colton RV came steady in the early years and exploded in the mid 2000’s. Today, Colton RV is the Largest Family Run RV Dealer in New York State and has expanded its operations into Pennsylvania as part of our five-year vision of growth.

Still family run by Jim Colton and son Casey, Colton RV has over 200 employees and are committed to providing the best experience for both our employees and customers. We start by finding employees that are Smart, Hungry, & Humble! We also believe in giving back which is why throughout the year you will see Colton RV sponsoring a variety of charitable organizations such as Make-A-Wish, Toys for Tots, Camp Good Days, & many more. We feel it’s important to contribute to the communities in which we do business.

Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

POST DATE

09/29/2022

EXPIRATION DATE

12/12/2022

WEBSITE

coltonrv.com

HEADQUARTERS

ORCHARD PARK, NY

SIZE

50 - 100

TYPE

Private

CEO

LUKE FITZSIMMONS

REVENUE

$5M - $10M

INDUSTRY

Retail

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The job skills required for Warranty Administrator include Accounting, Written Communication, Attention to Detail, Listening, Prior Authorization, etc. Having related job skills and expertise will give you an advantage when applying to be a Warranty Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Warranty Administrator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Warranty Administrator positions, which can be used as a reference in future career path planning. As a Warranty Administrator, it can be promoted into senior positions as a Regional Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Warranty Administrator. You can explore the career advancement for a Warranty Administrator below and select your interested title to get hiring information.

If you are interested in becoming a Warranty Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Warranty Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Warranty Administrator job description and responsibilities

The responsibilities of these warranty administrator are to track the number and type of claims, submit reports to the manufacturer, maintain accurate knowledge about warranty procedures, and ensure mechanics comply with factory requirements.

03/22/2022: Duluth, MN

Other duties of an Warranty Administrator are to maintain relationships with the designated representatives of a manufacturer, check orders to avoid duplicate claims, and help prevent fraud.

01/25/2022: Danbury, CT

Prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

01/28/2022: High Point, NC

A warranty administrator reviews claims for parts and equipment and determines which ones are covered by warranties.

03/10/2022: Frankfort, KY

Audit, review, challenge and correct warranty claims while obtaining required documentation for claims.

01/26/2022: Idaho Falls, ID

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Warranty Administrator jobs

The warranty administrator should have a spreadsheet or other documenting process to confirm open claims.

01/18/2022: New Orleans, LA

Earn a bachelor’s degree and build tech skills.

01/04/2022: Grand Rapids, MI

Seek out and understand all manufacturer’s publications relevant to warranty claim administration.

03/14/2022: Beaumont, TX

Step 3: View the best colleges and universities for Warranty Administrator.

College of the Atlantic
Cleveland State University
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