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Colliers Engineering & Design is seeking an IT Technician to join our Help Desk team to provide internal support and technical assistance to end users on a variety of issues. A candidate should be able to accurately and efficiently troubleshoot problems and advise of the appropriate action. Perform computer maintenance, upgrades and new installations and support desktop, laptop and peripheral devices.
• Respond to requests for technical assistance relating to computer systems, software and hardware. • Diagnose and resolve technical hardware and software issues. • Setup, migrate and support desktops, laptops and mobile devices.• Follow standard help desk procedures.• Identify and escalate situations requiring urgent attention.• Track and route problems and requests and document resolutions in a ticketing system.• Travel to other offices as needed.
• Degree in a related field plus 1-3 years of related experience. • Ability to communicate technical information to non-technical personnel. • Ability to install, configure and maintain personal computers, networks, hardware & software. • Familiarity with Windows operating systems.• Familiarity with handheld devices. • Excellent verbal and written communication skills. • Frequently required to sit, stand, bend, reach, talk, hear and lift or move up to 50lbs. • Must be able to see color and distinguish letters, number & symbols. • Skill in organizing resources and establishing priorities. • Basic programming/scripting is a plus. • Ability to work occasional nights and weekends. • Must be able to travel.
At Colliers Engineering & Design, our people are our most important resource. That’s why we are committed to providing all our employees with a safe, comfortable work environment, potential for career advancement, and the ability to impact society through their projects as well as Company sponsored activities.
This dedication begins with supporting a work life balance through a generous compensation package that includes: company paid medical, dental, and vision coverage; paid pregnancy disability leave; short- and long-term disability insurance; life insurance; a company-matched 401(k)/Roth; paid time off that includes parental and military leave; employee referral and professional license bonuses and a straight time policy that compensates exempt employees for billable hours worked in excess of 40 billable hours within a work week.
We have also created an internal culture that provides the resources and technology needed to encourage personal and professional growth opportunities through reimbursement for education; a free in-house resource for hundreds of educational and self-enrichment courses; mentorship program; wellness program; Women’s Organization and ongoing philanthropic opportunities.
Apply today to learn how you can join our team of professionals, so we can help you Accelerate Your Success!
Full Time
$53k-66k (estimate)
08/19/2022
01/20/2023
colliersengineering.com
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