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Collegis LLC
Oak Brook, IL | Full Time
10 Months Ago
Engagement Specialist
Collegis LLC Oak Brook, IL
Full Time 10 Months Ago
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Collegis LLC is Hiring an Engagement Specialist Near Oak Brook, IL

Description

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. 

We believe in a student-centric approach to recruitment and have practices that understand and engage prospective students - learn about our philosophy here .

Our Engagement Specialists are responsible for contacting and engaging prospective students on behalf of Collegis’ partner schools by qualifying, providing high level information and directing student to appropriate next step in enrollment process.

The Engagement Specialist helps qualify a student for particular programs and build confidence and guidance around the next steps in the enrollment process.

  • Act as first point of contact for prospective students considering enrolling 
  • Complete required calls, text, and email to fully engage prospective students as indicated by partner communication plan.
  • Provide a high level of customer service and friendly interaction with all prospective students.
  • Engage prospective students via telephone, email, click to chat and text messaging about their future with the goal of enrollment
  • Collect qualifying information related to career goals and partner program requirements.
  • Provide high level information about college/university and program
  • Effectively encourage prospective students to speak to an Enrollment Specialist to gain further knowledge about their education and career
  • Meet all assigned metrics and expectations including call volume, contact rate and transfer rate.
  • Responsible for managing and updating computerized prospective student database, application paperwork, and follow-up documentation
  • Demonstrate a high level of product/program knowledge of the college’s programs, services, and competitors in market
  • Ensure compliance of all Collegis and partner school policies at all times.
  • Adhere to the appropriate information security policies based on the sensitivity of company data and report any security related issues

Requirements

  • Ability to work a flexible schedule 
  • At least 1 year of consultative sales, recruiting or customer service experience (preferred)
  • Self-motivated and entrepreneurial spirit with desire to work in a fast paced environment
  • Adaptability to connect with relevance to prospective students representing multiple stages of life and diverse backgrounds/experiences
  • Demonstrated ability exceeding expectations, influencing others, and meeting deadlines
  • A passion and enthusiasm for education
  • Bachelor’s degree required
  • Considerations will be made for individuals with an Associate’s degree or equivalent credits. Individuals in this grouping will be required to complete their degree as a condition of hire. 

Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

Job Summary

JOB TYPE

Full Time

POST DATE

05/26/2022

EXPIRATION DATE

11/25/2022

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The following is the career advancement route for Engagement Specialist positions, which can be used as a reference in future career path planning. As an Engagement Specialist, it can be promoted into senior positions as an Employee Relations Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Engagement Specialist. You can explore the career advancement for an Engagement Specialist below and select your interested title to get hiring information.

If you are interested in becoming an Engagement Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Engagement Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Engagement Specialist job description and responsibilities

They may also analyze data to determine which audience engagement techniques are succeeding and which ones need to be revamped.

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The Engagement Manager should be familiar with social media platforms.

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Some Social Media Specialists will also be responsible for paid strategies and will need to be adept at using tools such as Facebook Ads Manager or other paid options on channels like LinkedIn or Quora, for example.

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Social Media Specialist responsibilities could vary depending on the job and the size and configuration of the overall digital marketing team, but the standard Social Media Specialist job description on most job boards will likely list all or most of the

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Social Media Specialists also track and analyze social media KPIs and check up on ROI.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Engagement Specialist jobs

Engagement Specialists can be tasked with many different roles.

05/02/2022: Appleton, WI

Engagement Specialists are, first and foremost, engaging.

02/12/2022: Des Moines, IA

A Social Media Specialist could also be responsible for devising strategy, community management, creative directing, customer service, copywriting, and analyzing data.

02/12/2022: Nashville, TN

That said, most strategies for driving engagement share common goals, such as helping employees to feel valued and emotionally connected to their work.

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Follow the Posting Strategy of “Edu-tainment”.

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Step 3: View the best colleges and universities for Engagement Specialist.

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