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Office Manager

Santa Ana, CA | Full Time
5 Days Ago

Job Description

Collectors is building the future of how collectors find, buy, authenticate, track & research collectibles - from sports cards, coins, and video games to Pokemon cards. With industry leading services as our foundation and the creativity of our employees, Collectors is leading the way to a tech-forward and modern collectibles industry.

The Collectors family of companies includes a collectibles marketplace leader in Goldin Auctions as well as  third-party authentication and grading services such as PSA (sports and trading cards), PCGS (coins), WATA (video games), and CardLadder, a comprehensive analytics and financial tracking of sports cards. 

The Workplace Manager is a key role at Collectors Universe HQ. You help support the connection, culture, and operational needs of our growing global team. You serve as a point of escalation for the reception team, and a key point of contact for candidates, colleagues, and visitors onsite, you prioritize making everyone feel welcome and heard.

This is a full-time role working from our Santa Ana office and reports to the Director of Real Estate and Workplace (West Coast and International).

What You’ll Do

  • Develop and own the Workplace experience for Collectors HQ
  • Lead the development of our Workplace team, include hiring, training, coaching and career development 
  • Oversee and streamline reception functions including: mail, calendars, food and beverage program, copiers, office supplies, and employee services
  • Serve as a point of escalation for the reception team, and a key point of contact for candidates, colleagues, and visitors onsite 
  • Continue to develop and improve company-wide workplace tools, policies, guides and standard operating procedures (space management, guest registration, ticketing system, visitor policy, room booking policy, etc)
  • Own seating and space planning projects  
  • Fill all VIP requests (internal and external)
  • Oversee all company internal events
  • Own employee experience calendar - holiday recognition and celebrations
  • Manage bi-weekly workplace newsletter 
  • Contribute to projects to improve facility and employee health & safety 
  • Assist with Workplace vendor management, own administrative responsibilities - processing contracts, onboarding vendors, coordinating insurance, etc
  • Develop and maintain company-wide swag program and annual gifting, including overseeing budget and coordination with Finance and internal stakeholders
  • Own corporate apartment procurement & management 

 

Who You Are/Experience

  • 2 years of Workplace / Office Management / Facilities Experience
  • 2 years of People management experience
  • You’re a hands-on, can-do team player who thrives in a fast- paced and collaborative environment
  • You’re a results- driven doer who can function equally well in the weeds and at a high level, quickly pivoting focus as needed to get the job done
  • You have impeccable verbal and written communication skills and high attention to detail
  • You’re passionate about building relationships and community, and work well in a team because you like supporting a bigger picture
  • Attention to detail, research, organizational and problem-solving skills with the ability to prioritize
  • Ability to work both independently and as part of a team
  • Solution mindset with the ability to make independent decisions regarding planning, organizing, and scheduling work
  • Tech-savvy with experience in Mac OS, Google Docs, MS Office, and other web-based applications

Pluses:

  • Worked in high touch whiteglove environment
  • Experience with work order ticketing systems, space management tools: Zendesk, Office Space, Envoy

Reasons To Join Us: 

  • Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision 
  • 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals 
  • Vacation: All full-time employees are eligible for paid vacation 
  • Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays 
  • Employee Discounts: Employees receive discounts on select grading services for approved submissions 
  • Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 
  • Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities 

 

Skills for Office Manager

The job skills required for Office Manager include Planning, Problem Solving, Office Management, Attention to Detail, Onboarding,and Coordination etc. Having related job skills and expertise will give you an advantage when applying to be an Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Office Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Office Manager

The following is the career advancement route for Office Manager positions, which can be used as a reference in future career path planning. As an Office Manager, it can be promoted into senior positions as an Office Manager Senior that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Manager. You can explore the career advancement for an Office Manager below and select your interested title to get hiring information.