LEAD PRODUCT DESIGNER

Location: National - Remote

Company

CodeScience, Inc., is a professional services company that solves our clients’ complex problems by creating scalable, future-proof applications leveraging the Salesforce platform. We are master engineers that tackle everything from building products for the AppExchange (400 and counting), internal enterprise applications, to providing deployment and support services. Since 2008, we’ve built successful solutions and strong relationships in the Salesforce ecosystem, all while having fun.

Position

At CodeScience, we have a reputation for exceeding our clients’ expectations. This could never be achieved without our team of highly talented CodeScientists, and support for these individuals.

As a Lead Product Designer at CodeScience, you will be a key member of product development teams, leveraging your consultative mindset and design experience to build the right solution for end users’ needs. In this position, you will facilitate workshops and design sessions, identify end users’ pain points and challenges, validate your recommendations, and bring it all together to deliver the best user experience possible. You have a deep understanding of UX principles, strong knowledge of the Salesforce platform, and can hold your own presenting your findings to C-Suite and engineers, alike.

You will also support a team of CodeScience Product Designers and partners, acting as a soundboard for their work, offering recommendations to make breakthroughs, identifying opportunities for their skill development, and collaborating on initiatives which continue to strengthen the Product Design practice at CodeScience

The Lead Product Designer will report to the Product team manager and will collaborate on Delivery practice initiatives.

Success Predictors

• You use empathy to define and ideate on product design, then prototype and test your recommendations, understanding that several rounds of iteration may be needed to produce the best possible experience

• Resolving end user pain points and designing seamless/easy to use solutions gets you out of bed in the morning

• You are a clear communicator who displays a professional demeanor in all interactions

• You evaluate native Salesforce capabilities prior to ideating on a custom solution

• You have expert familiarity with the Salesforce Lightning Design System (SLDS) and you quickly recognize a path forward in creating custom Lightning Web Components (LWCs)

• You have designed LWCs, have knowledge of various Salesforce clouds, can make Force.com declarative changes to improve a product's interface via the Setup menu, and are not intimidated by the shameless use of Salesforce jargon in this bullet point

• You have consultant experience and understand the importance of aligning on the solution approach that aligns within a project’s scope, budget, and timeline

• You subscribe to the notion that building the right thing is equally as important as building the thing right

• You offer and receive feedback in a positive manner, are honest, and value transparent communication

• You are highly motivated, highly inquisitive, and at least moderately funny

Duties & Responsibilities

• Provide UX research and product design leadership/execution to your project teams

• Work both independently and collaboratively with your team to deliver solutions that meet, if not exceed, client expectations and fits the scope, budget, timeline of the engagement

• Able to successfully design solutions within the constraints of SLDS

• Create visualizations for the build team’s custom development stories and provide suggestions on how to execute the design in HTML and CSS

• Share your Salesforce and SLDS knowledge and provide guidance to CodeScience Product Designers, partners, client design teams

• Ability to develop and maintain strong working relationships with your project team members, clients, and partners

• Identify and quickly communicate project risks, such as changes to project scope, and escalate as needed

• Work within a fast-paced, Agile development environment, executing deliverables quickly, while responding to questions with a sense of urgency within a Sprint cycle

• Collaborate on initiatives to continue to strengthen, define, and refine the Product Design practice at CodeScience

Experience

• College degree

• 5 years of web, UX/UI or other relevant design experience

• 3 years experience designing for the Salesforce platform

• Expert knowledge of SLDS

• Ability to rapidly identify discovery and research approach

• Ability to swiftly execute visualizations

• Configure declarative updates to the user interface on Force.com

• High level presentation skills

• Basic understanding of a wide range of web technologies and design concepts (i.e. mobile first, progressive enhancement)

• Proficiency in working with cloud based design applications (e.g., Figma)

• Professional Services experience

Preferred

• Salesforce User Experience (UX) Designer Certification

• Salesforce Platform App Builder Certification

CodeScience is an Equal Opportunity Employer