Description

The position provides key support functions to the Branch Manager and location employees. These

include, but are not limited to, delivering high-level customer service and administering office

processes. The primary objective of this role is to effectively assist the Branch Manager and location

employees with implementing daily administrative duties and carry out ongoing projects. Must

have excellent communication and computer skills.

Requirements

Reporting Relationships:

Direct reporting to the Branch Manager

Responsibilities:

• Cover front desk, receiving customers, visitors, and vendors.
• Receive screen and route incoming calls.
• Scan mail, stamp and prepare outgoing mail, prepare overnight packages for pickup, as required.
• Receive incoming packages, notify employees to pick up.
• Sort, open & distribute incoming mail.
• Assist with travel coordination and bookings for location employees.
• Order and manage office supplies.
• Assist with opening jobs in Treqso, for location, when requested by Sales and/or Service.
•  Final reviewer for location level Sales, Service and Parts orders before they are closed.
• Scanning, filing, etc. for paperwork, including but not limited to daily payments, packing slips, invoices (both supplier and Cobalt), purchase orders, UPS logs and statements
• (Docuware).
• Assist with completing Titling/Registration and Temp Permits, as required.
• Complete Work Truck Certification/Datasheets as needed.
• Assist customers w/ Credit Card Authorization Forms, Customer Credit Applications,
• New Customer Set Up Forms, W-9s, Title Information Forms, etc.
• Assist with coordinating company events and business meetings, including ordering food and services.
• Receiving payments as needed (if Parts/Service/Sales aren't available).
• Complete monthly vehicle expense reports.
• Job costing Service jobs.
• Manage the security system for the property.
• Other duties as assigned by Branch Manager.

Experience, Education and Skills:

• The successful candidate will have three years’ experience as a receptionist or clerk
• Intermediate skills with Excel/computer systems/technical skills