Description

Job title: Operations Manager

Reports to: Operations Manager

Level: Manager/Supervisor

Classification: Exempt

Status: Regular Full Time

Job Purpose

Manages the operation and profitability of designated company offices. Manages all inspection operations and location personnel. Responsible for the day-to-day operational duties of the location including but not limited to the laboratory.

Duties and Responsibilities

• Advises the Vice President of any and all financial and operational matters.
• Participates and leads investigations into discrepancies or problems, as required.
• Markets and represents CGI services to assist Marketing to obtain new clients and assists in maintaining existing clients.
• Maintains contacts are current.
• Ensures full and adequate coverage of all field assignments by assigning appropriate resources and personnel.
• Ensures field staff are correctly equipped – including Safety equipment and correct and calibrated inspection equipment.
• Oversees the quality control documents, which are available for audit at all times.
• Works closely with Human Resources and Safety to ensure that the location personnel has the proper technical, safety and policy training.
• Manages the location’s employees and ensures their compliance with acceptable work habits, safety requirements, company policies, compliance to standards and policies, accuracy of test results and reporting of those results, attitude and all other aspects of their job performance.
• Communicate clearly with Operations Coordinators and Dispatchers on client specific requirements or job-related activities.
• Ensures that laboratory testing is performed and reported promptly and accurately in accordance with applicable standards.
• Interjects as needed to discuss inspection results, problems and discrepancies between Operations and the Laboratory.
• Participates in safety meetings, investigate accidents, and continually emphasize safety to all personnel.
• Read and understand all job and safety requirements in English.
• Adhere to all company policies and procedures.
• All other duties assigned by management.

Other Duties

• Management reserves the right to change job duties with or without notice. 

Additional Requirements:

• Ability to read, analyze, and interpret instructional and technical materials in relating to procedures, and safety; and applicable government regulations.
• Write applicable reports and correspondence clearly.
• Effectively present information and respond to questions from managers, schedulers and clients.
• Basic Mathematical skills include; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, percent, and quantities (linear, volume, or weight), and to read and interpolate applicable data and tables.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
•  Interpret a variety of instructions furnished in written, oral, diagram or schedule formats.
•  Familiarity with basic computer skills including MS Word and MS Excel
•  Local travel and occasional out-of-town assignments are required
•  Must be able to work in refineries, terminals, on board marine vessels, and in a laboratory environment.

Qualifications

•  Must have 3 or more years of management experience.
•  Excellent internal and external customer service skills.
•  Candidate must possess a valid driver’s license with a clean driving record.
•  Have a great work history with a track record of being responsible individual.
•  High school diploma or College Degree preferred.
•  TWIC card required.
•  IFIA certification preferred.

Working conditions

This position is performed primarily in an office environment. Position could be performed in both inside and outside weather conditions including extreme heat and cold.

Travel

20% of Travel is required.

Requirements

Physical requirements

The working environment and physical demands described here are representative, but not necessarily all-inclusive, of those that must be met by an employee to successfully perform the essential functions of this job.

• Job conditions require standing, walking, sitting, twisting, stooping, crouching, kneeling, talking or hearing, making visual inspections, making precise hand and finger movements, reaching or grasping, lifting and/or carrying up to 40lbs, pushing and/or pulling up to 40lbs, climbing up to 180ft, perceiving color difference, ability to wear personal protective equipment (beards not permitted), and strenuous physical activity.
• Office and Field Based position, petroleum refinery, warehouse/plant environment, out-of-doors environment, driver based environment including but not limited to chemicals, pressure vessels, tanks, rotating equipment, and working in confined spaces.
• Subject to all temperatures, weather, and road conditions. The worker is subject to both environmental conditions. Activities occur inside and outside.
• The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
• The worker is frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes, and other areas that could cause claustrophobia.

AAP/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.