Job Description
Patient Access Representative - Clinic
Adult Orthopedic Surgery Clinic - Our Lady of the Angels
Bogalusa, LA
Job Summary: The Patient Access Rep is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision.
Minimum Requirements: 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience. High School Diploma or Equivalent. Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.
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About Us
Our Lady of the Angels Hospital is part of the Franciscan Missionaries of Our Lady Health System. The health system was organized in 1984 to unite three existing hospitals in Louisiana which were already part of the Franciscan Missionaries of Our Lady's mission of extending the healthcare of Jesus Christ to those most in need. Headquartered in Baton Rouge, Louisiana, the health system serves patients across the State of Louisiana through a network of hospitals, clinics, physicians, elderly housing and integrated information systems and currently employs over 10,000 individuals.

Our Lady of the Angels Hospital's exceptional team members put their hearts and souls into serving the Washington Parish community all day, every day. They appreciate the trust that the community places in them, and they strive to continually offer enhanced innovation and expanded access to quality healthcare, close to home.