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Claims Service Representative
ClementsWorldwide Washington, DC
Full Time 5 Months Ago
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ClementsWorldwide is Hiring a Claims Service Representative Near Washington, DC

We are seeking a Claims Service Representative aka Claims Specialist I to investigate, evaluate, and effectively resolve auto and personal property global claims from the first notice of loss to successful resolution, achieving the best possible outcome in a positive team dynamic. This is a hybrid position, with two predetermined days in the DC office and three days remote each week at Clements Worldwide.
Before we go any further, we do have some deal-breakers. You must have: 
  • 3 years experience in a customer service environment
  • effective written and verbal communication skills
  • ability to be in the DC office two days each week
  • legal authorization to work in the United States
Essential Duties and Responsibilities (includes, but not limited to):
  • this is an inside, desk adjusting position for auto and personal property claims
  • obtain first notice of loss reports as needed
  • contribute to a highly collaborative team of claim professionals
  • handle an average inventory of 60-80 simple to moderately complex claims
  • collaborate with fellow claims team members to promptly and effectively resolve global multi-line claims
  • make decisions within delegated authority for first-party claims
  • document status throughout the claim process, maintain claims and reports as needed
  • review and assess application of coverage for each claim
  • establish and adjust reserves appropriately throughout the claim investigation
  • investigate losses to determine responsibility, evaluate total damages, reach settlement and identify/pursue subrogation recovery when appropriate
  • maintain communications with clients, carriers, and underwriters
  • answer customer calls and emails in shared queue(s)
  • other related duties as assigned
Additional Required Knowledge, Skills & Abilities:
  • excellent customer service skills
  • solid organization and prioritization skills with the ability to multi-task in a fast-paced environment
  • strong attention to detail
  • proficiency in Microsoft Excel, Outlook, and Word
As we all know, compensation isn’t just the salary. Here are some of the benefits of working at Clements:
  • Comprehensive health, dental, vision, and prescription care
  • Annually front-loaded paid time off with unlimited rollover.
  • Paid birthday holiday!
  • 3 mental health days
  • 10 paid company holidays
  • 401K: 100% matching up to 5%
  • 100% paid parental leave
  • "Dress for Your Day" dress code
  • Education assistance program: licenses, certifications, and continuing education
  • Life insurance: 1.5 times your annual salary
  • Short-term and long-term disability insurance
  • Flexible Spending Accounts
  • Company paid HRA
Full job description located at: https://www.clements.com/careers/job-openings/?gh_jid=4682898004

Job Summary

JOB TYPE

Full Time

POST DATE

10/06/2022

EXPIRATION DATE

10/09/2022

The job skills required for Claims Service Representative include Customer Service, Subrogation, Verbal Communication, Life Insurance, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Claims Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Claims Service Representative. Select any job title you are interested in and start to search job requirements.

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